Good customer support Denzel is a highly professional customer rep, he was patient with me and was able to resolve my complaint. Thanks and kudos to you Denzel

Had to pay twice for bags. Booked a ticket and paid for a checked bag. Arrived at airport to be told it wasn’t on their system and my receipt meant nothing. Spoke to a CFF rep and was told to buy more bags, send receipts and if he refunded. Being foreign I had massive problems paying in person and had to pay to change things. Still waiting to see if I am going to be refunded after paying for bags twice (both ways) and to change things (both ways).

DENZEL was the one who helped me with… DENZEL was the one who helped me with my issue with my seats. He was very friendly and helpful and did everything he cld to fix issue. Unfortunately I'll prob miss my connection to California because United Air changed my seat number I had booked through cheap flights & now I'm to far back in the plane to make it in time to the next gate. That isn't Denzels fault,so the service I got was great today from him. The issue is my front of the plane seat was changed & it now screws up rest my trip. Thank you for doing all you could Denzel to help me try to make connection.

It wS very easy and I enjoyed planning… It wS very easy and I enjoyed planning my trip you this organization.

It was an easy experience It was an easy experience. The site gave me the option right away because I have already my plan. Nothing hard.