P. Lim
GBFamily private group tour Our family of 14 recently enjoyed a second private group overseas trip through Ritz. Ritz took care of our first private group tour of 27 people 6 years ago and, in both trips, we were treated most professionally, expertly, and even personally where and when needed. In addition, we started on their regular tours and kept giving them repeating business over the years before we trusted them with our own private groups. We have recommended them to friends who reported back with all positive praises.
Tiffany Young
GBMy tour to Taiwan was great My tour to Taiwan was great, albeit, a little rushed. The accommodations were very good. The language skill of the tour guide can be improved. The agent that helped us book the tour, Lillian, is caring and professional. Overall, it was a good value for the tour.
Dee
GBA definite bucket list tour but must be able to endure lotsssssss of walking!!!! There were many operational disappointments with the tour which included lack of communication of pertinent info from ritz rep (Olga) and the tour organizer (grace)…. Many of us had never been out of the country before and communication of pertinent info was only done when initiated by the traveler…. It took days once we arrived in europe to even know who ‘Grace’ was! She could have made herself more visible…. Many questions asked of Olga were pushed off to Grace who ghosted us! This trip involved an EXTENSIVE Amt of walking and his disclosure should b shared in the tour description! Overall the you itself was a chance of a lifetime!!!
Heda Y. Aboy
GBOur private tour of Thailand was really… Our private tour of Thailand was really good in quality and value. The flights were on schedule. The hotels are highly rated and centrally located. The included meals are varied and delicious even with the restaurants in the local areas visited. The tour guides and drivers were very friendly, helpful and dedicated to their jobs. Their services exceptional. Of course, there is always room for improvement. But Ritz Tours is surely one of the best around that we have tried. We will use it again and recommend it our relatives and friends.
Karen Hammond
GBSome participants were unprepared which… Some participants were unprepared which negatively impacted everyone. There were a lot of mobility issues which also negatively impacted the group as a whole. There was not enough information given about how the trip would be conducted. Friends and family members never saw each other because they were on a different bus. This was not made clear.