Sarthak Tyagi
GBBus seats not comfortable Bus seats not comfortable, no charging points, restrooms. Leg rest didn't work.
Colin McDonough
GBSuperb and Accomodating Drivers, Reliable Time Estimates I was really glad to have Marcuse (I believe was his name) as a driver from NYC Hudson Yards to Baltimore Penn station on 4-7-24 arriving at 9:50pm. He was quite friendly when greeting all the customers, stowing and retrieving their luggage, and was accommodating of a few special requests. It made my journey especially comfortable. The time estimates provided by OurBus were also reliable, and the atmosphere of the bus was calm and professional.
Matt G
GBThe bus driver was friendly and… The bus driver was friendly and efficient. I was that annoying person who had to get something out of my luggage underneath before the bus left and he was very understanding. Awesome!
LeRoy Miller
GBCourteous Courteous, informative, skilled drivers to and from NYC. Don’t remember the first driver’s name. Return trip was Shelbourne. Both trips were smooth and arrived on time.
PENINA SATLOW
GBBroken air conditioner The air conditioner was broken. It must have been 95 degrees on the bus-- hot enough that me and my partner were feeling ill. I would never have bought these tickets if I'd known the conditions, and because of it I will be sure to avoid OurBus in the future.