Professionalism of the driver! Professionalism of the driver! He really sticked to the schedule. Arrived at the bus stop early, departed on time, and arrived at the destination early despite the harsh weather. My first trip with ourbus went perfect. I’ll def switch from flixbus. 3/23 2:15pm Ithaca to NYC

I love ourbus It used to be the best and quickest way to get to Chicago from Indy and I wish they’d start running again. It was so easy for students to go back and forth from Indy and Chicago. The bus was always so clean and on time. All the drivers were super nice. I’d love for the bus to start the Indy- Chicago route again, thank you! I have reached out to ourbus a few times in the last 7-8 months and I’m looking forward to a response. Thank you!

Superb and Accomodating Drivers, Reliable Time Estimates I was really glad to have Marcuse (I believe was his name) as a driver from NYC Hudson Yards to Baltimore Penn station on 4-7-24 arriving at 9:50pm. He was quite friendly when greeting all the customers, stowing and retrieving their luggage, and was accommodating of a few special requests. It made my journey especially comfortable. The time estimates provided by OurBus were also reliable, and the atmosphere of the bus was calm and professional.

Greatly appreciated you getting me to… Greatly appreciated you getting me to my first safely you were courteous was on point driving good I would recommend our bus to my friends

Dangerously hot bus with broken AC The air conditioning on the bus was broken and hardly blowing any air so it was very hot. Someone let the driver know and they did pull over and open the emergency exit windows on the ceiling to try and get more air flow, but this didn’t make much of a temperature difference. I was sweating the whole trip. The bus driver must have contacted another driver to switch out with him because later on the bus pulled over again and another driver took over. I’m guessing this was because he was older and the heat was impacting his ability to continue the drive safely. The temperature conditions of this bus made me concerned for the health of both the driver and the passengers. In the future, I would hope that some sort of backup vehicle would be available to avoid having buses with no AC making 4 to 5 hour trips.