Brian was very polite and understanding… Brian was very polite and understanding and helped every way he could to make sure we were happy and got what he wanted

Working with Crain was a very… Working with Crain was a very professional experience. He was very knowledgeable in understanding his job. He took care of my needs in a very timely fashion. I would highly recommend his services to anyone who needs them.

I paid for a plane ticket that was… I paid for a plane ticket that was never issued to me. I kept being told to "wait 24 hours for my confirmation# I waited 3 days and no reservation. "On top of it "someone from travelodaddy/voyager started using my credit card for personal reasons to buy liquor and other items in New York. I filed a formal complaint with travelodaddy.com for a full refund and additional compensation for punitive damages. "

tickets need to be issued immediately… tickets need to be issued immediately by the agents so we avoid a situation like this one where an agent tells a customer to book economy tickets (instead of basic economy) so he can pick his seat and bring personal items and one carry on. But the next calls me and said there is no more main cabine tickets (whil in reality there were some because we booked it).

Levi is the best! This is a discount travel site. From previous experience with such sites, I knew that the price I saw online was not going to be the price I would be quoted upon calling. That being said, Levi was super patient, professional, and kind when helping me. He spent numerous hours and days following up with me and in the end got me the best price for nonstops RT. I will definitely be calling him back in the future.