Updated Review: Read the Fine Print Update: Buyer beware. There are some seemingly good deals but if you need to make itinerary changes, which requires calling customer support, those money saving deals diminish quickly. Kayak and its subsidiaries should not include these types of sites in their search results. The airline’s website had better deals. I saved money going directly through the airline even with the cancellation fees SmartFares charged. Original review: Your website is fairly straightforward and has great flight deals but it's a little too busy and could be simplified.

Called their number for possible better… Called their number for possible better deal, which their agent could not find. But he did inform me quickly that the deal online could not be improved upon.

No baggage details No baggage details, no change or cancellation details are being shown during booking. Pl make it more user friendly. Luckily the itinerary I booked has the things aligned. Their some of customer care agents are good and honest and others misguide us to pay more.

I USED THE ONLINE PLATFORM I USED THE ONLINE PLATFORM TO BOOK FLIGHTS, THE CREDIT CARD DID NOT GO THROUGH, So called the office in Sydney, the helpful service person found the booking I had tried to make and then told me that the fare had increased by $72 per person (blamed on the airline changing their prices) which is why the issue had arisen, I requested that all my information be deleted, advised that I was very disappointed in the website and their inappropriate response to the public view of the current pricing. I checked the site after I hung up - same price ..... no updates, so why try and skim additional monies???

Great experience It was a great experience