CRISTIAN TAMARA
COGreat experience It was a great experience
Mel
GBUpdated Review: Read the Fine Print Update: Buyer beware. There are some seemingly good deals but if you need to make itinerary changes, which requires calling customer support, those money saving deals diminish quickly. Kayak and its subsidiaries should not include these types of sites in their search results. The airline’s website had better deals. I saved money going directly through the airline even with the cancellation fees SmartFares charged. Original review: Your website is fairly straightforward and has great flight deals but it's a little too busy and could be simplified.
NATHALY FERNANDEZ
GBNot Needed - Don’t Use Absolutely worst experience I’ve ever had when booking flights. The customer service center puts you on long hold times for the most basic questions but the worst part was there is no accommodation to situations. I became ill on my trip and needed to change my reservation. There was nothing they could do for me and I had to end up purchasing a whole new set up fares. You might as well book directly through an airline and cut out the middle man here.
OMNIA ISMAEIL
QAPRICE DIDN'T CHANGE PRICE DIDN'T CHANGE
EMILY
ESClear and Customizable. Each portion of the insurance coverage was separate and optional. Reasonable prices. It does convert all prices to USD at the end though, so watch for that. Cheaper than other booking sites.