I USED THE ONLINE PLATFORM I USED THE ONLINE PLATFORM TO BOOK FLIGHTS, THE CREDIT CARD DID NOT GO THROUGH, So called the office in Sydney, the helpful service person found the booking I had tried to make and then told me that the fare had increased by $72 per person (blamed on the airline changing their prices) which is why the issue had arisen, I requested that all my information be deleted, advised that I was very disappointed in the website and their inappropriate response to the public view of the current pricing. I checked the site after I hung up - same price ..... no updates, so why try and skim additional monies???

Fast and cheep Well done and happy to rebook, my trip was cancelled but i did it again

clear process very clear process

I see that you are very honest booking… I see that you are very honest booking agency travel 👏 and thank you for helping 👍

Updated Review: Read the Fine Print Update: Buyer beware. There are some seemingly good deals but if you need to make itinerary changes, which requires calling customer support, those money saving deals diminish quickly. Kayak and its subsidiaries should not include these types of sites in their search results. The airline’s website had better deals. I saved money going directly through the airline even with the cancellation fees SmartFares charged. Original review: Your website is fairly straightforward and has great flight deals but it's a little too busy and could be simplified.