Kiran Bhatia
GBSatisfactory Did not like the choice and location of some hotels, at Rome, and Tropea, since they were away from city center. The Ferry ride to Sicily was not as expected.. The Gelato experience was good. The dinners provided did not represent the traditional good pasta/sauces and foods of Italy.
SAF
GBToo much overall time on bus that we… Too much overall time on bus that we did sine of our own side trips at our own cost (Almafi Coast for example was not making ANY stops to explore ) and delays with ferry to Sicily. Understand the delay but our tour guide was HORRIBLE at providing updates and making the delay for 37 middle age adults more enjoyable or at least manageable. We sat on the ground and steps, moving our luggage (which should have stayed in our “rooms” which were difficult for everyone) I would not recommend any ferry that is not high speed (or train). Dimitri (guide) walked around talking/yelling into his phone anytime we had a glitch… which was often and totally understandable. He also made check in at hotels and ferry chaotic and stressful. If not for the nicest people on this trip and all of us taking care of each other, it would have been a disaster. Also, too many things in too few days. Minimal 2 night stay in destinations should be the norm. Also, there were a few falls and he had no first aid kits to assist, we were running around the rest stop getting ice and antiseptic and bandages. He is arrogant, selfish and too machoism for women from US. ALSO, he obviously doesn’t like Southern Italy, maybe keep him up North, which he raves about.
D Ruggles
GBGVV could do a better job at… GVV could do a better job at communication. They do not notify you of flight changes or delays. GVV does not return calls after you talk to Customer service when requesting an upgrade or change. The hotels are not in any central location. You have to take taxi or Uber most times. Last hotel in Athens was on a busy highway with many adult stores near by. Also the hotel did not have a restaurant as orginally stated with pictures too.
CKITTLE
GBI have very mixed emotions as the trip… I have very mixed emotions as the trip was amazing in all that I saw but was disappointed in the quality of some of the hotels was not good and the return flight was not very good when it was changed as far as the time it took to get home. I purchased almost all of the added excursions and some were great some were a waste of money. Provided meals were just average.
Mark Edward Brothers
GBwe booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.