
Linda Freeman
GBA Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.

susan tucker
GBWe had a great tour guide We had a great tour guide. Dimitri was very experienced and did a great job leading the group in this complicated itinerary. I was unhappy with the flights that were scheduled. It took us 26 hours to get home! (Rome to Florida) Otherwise, we had a great time.

CKITTLE
GBI have very mixed emotions as the trip… I have very mixed emotions as the trip was amazing in all that I saw but was disappointed in the quality of some of the hotels was not good and the return flight was not very good when it was changed as far as the time it took to get home. I purchased almost all of the added excursions and some were great some were a waste of money. Provided meals were just average.

D Ruggles
GBGVV could do a better job at… GVV could do a better job at communication. They do not notify you of flight changes or delays. GVV does not return calls after you talk to Customer service when requesting an upgrade or change. The hotels are not in any central location. You have to take taxi or Uber most times. Last hotel in Athens was on a busy highway with many adult stores near by. Also the hotel did not have a restaurant as orginally stated with pictures too.

Kiran Bhatia
GBSatisfactory Did not like the choice and location of some hotels, at Rome, and Tropea, since they were away from city center. The Ferry ride to Sicily was not as expected.. The Gelato experience was good. The dinners provided did not represent the traditional good pasta/sauces and foods of Italy.