Mark Edward Brothers
GBwe booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.
Linda Freeman
GBA Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.
susan tucker
GBWe had a great tour guide We had a great tour guide. Dimitri was very experienced and did a great job leading the group in this complicated itinerary. I was unhappy with the flights that were scheduled. It took us 26 hours to get home! (Rome to Florida) Otherwise, we had a great time.
Jackie
GBMadrid and Barcelona From pick up at airport to drop off we had a smooth trip. Hotels were well located close to transportation and everyone was very helpful and friendly. This is my second trip using Great Value Vacations and will definitely use again.
Jordan Nicole Fountain
GBTrip was fantastic Trip was fantastic! The transfers between hotel, airports, and ferries were extremely helpful and made navigating traveling to different areas so easy and seamless. Will definitely be using this company again for future trips!