A Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.

Satisfactory Did not like the choice and location of some hotels, at Rome, and Tropea, since they were away from city center. The Ferry ride to Sicily was not as expected.. The Gelato experience was good. The dinners provided did not represent the traditional good pasta/sauces and foods of Italy.

Best Trip We had a lovely vacation. We traveled to London, Paris, Lucerne & several destinations in Italy (12 day trip). It could not have gone better. We had a great tour director (George) who could not have been more organized & pleasant. He made sure everyone enjoyed themselves & was easy to work with. He answered any questions & always went over details multiple times to make sure everyone understood. This was our first tour with a group & we could not have been happier. The trip was well planned out.

All in one planning It was helpful to make all our reservations (air/car/accommodations) from one central site. This was our 4th trip through GVV and very happy with them all. With one exception. Due to a death in the family, we had to move our recent trip to Ireland back a week. Having purchased travel insurance for unexpected situations such as this, we were surprised to find out the airlines charged $199/per person to move our flight back a week and we were unable to use the GVV discount code on our new reservation. It was helpful the GVV representative was able to reduce the airline fee to $150/per person. Would still book with GVV for future travels.

the deal itself was great but because… the deal itself was great but because they didn't offer us a way to fly out of our home state we had to make other arrangements and for that reason only do I give it 4 stars!!!