we booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.

A Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.

We understand your company is a value… We understand your company is a value travel agency. We enjoyed the hotels, our guide, who was very experienced and the whole trip. On our first meeting with the guide and all of the 37 people on the trip, I think the guide should’ve taken everyone’s cell phone number down. We did have two individuals miss the shuttle back down to our bus. It was a struggle for them to reach our guide, and the people on the bus knew who they were by name and he could’ve simply called them to put them at ease. He ended up taking the shuttle back up and found them at the Archway where we were supposed to meet. But in the 20 minutes it took for him to get back up there, the people were stressed out. Overall accommodations, tours, guide and the professionalism was fantastic. We also appreciated the two dinners you guys provided for us, as well as the visit to the mozzarella cheese farm excursion. It was a fun trip, thank you very much.

Amazing and affordable trip to Ireland The price point of the Great Value Vacation package made our 30-year dream of visiting Ireland a reality. The itinerary was perfectly planned and the hotels were in great locations, clean and quite nice. One suggestion would be to book an automatic car from the beginning, as we had to pay extra to upgrade when we arrived. It was a fantastic trip and we had a wonderful time! We are looking at booking our next trip through Great Value Vacations.

We had a great tour guide We had a great tour guide. Dimitri was very experienced and did a great job leading the group in this complicated itinerary. I was unhappy with the flights that were scheduled. It took us 26 hours to get home! (Rome to Florida) Otherwise, we had a great time.