Madrid and Barcelona From pick up at airport to drop off we had a smooth trip. Hotels were well located close to transportation and everyone was very helpful and friendly. This is my second trip using Great Value Vacations and will definitely use again.

A Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.

Pleased with my Purchase Overall pleased with this purchase and would do it again. The flights were more than the voucher so I had to pay more up front. They didn’t include basics like a carry on bag. Once purchased the airline didn’t offer me the opportunity to upgrade. The hotel beds in Paris were awful and charged us an extra Paris tax. That said the package was pretty much as advertised - a trip to London and Paris including the airfare and train fare as well as hotel rooms.

GVV could do a better job at… GVV could do a better job at communication. They do not notify you of flight changes or delays. GVV does not return calls after you talk to Customer service when requesting an upgrade or change. The hotels are not in any central location. You have to take taxi or Uber most times. Last hotel in Athens was on a busy highway with many adult stores near by. Also the hotel did not have a restaurant as orginally stated with pictures too.

the deal itself was great but because… the deal itself was great but because they didn't offer us a way to fly out of our home state we had to make other arrangements and for that reason only do I give it 4 stars!!!