Linda Freeman
GBA Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.
SAF
GBToo much overall time on bus that we… Too much overall time on bus that we did sine of our own side trips at our own cost (Almafi Coast for example was not making ANY stops to explore ) and delays with ferry to Sicily. Understand the delay but our tour guide was HORRIBLE at providing updates and making the delay for 37 middle age adults more enjoyable or at least manageable. We sat on the ground and steps, moving our luggage (which should have stayed in our “rooms” which were difficult for everyone) I would not recommend any ferry that is not high speed (or train). Dimitri (guide) walked around talking/yelling into his phone anytime we had a glitch… which was often and totally understandable. He also made check in at hotels and ferry chaotic and stressful. If not for the nicest people on this trip and all of us taking care of each other, it would have been a disaster. Also, too many things in too few days. Minimal 2 night stay in destinations should be the norm. Also, there were a few falls and he had no first aid kits to assist, we were running around the rest stop getting ice and antiseptic and bandages. He is arrogant, selfish and too machoism for women from US. ALSO, he obviously doesn’t like Southern Italy, maybe keep him up North, which he raves about.
Kiran Bhatia
GBSatisfactory Did not like the choice and location of some hotels, at Rome, and Tropea, since they were away from city center. The Ferry ride to Sicily was not as expected.. The Gelato experience was good. The dinners provided did not represent the traditional good pasta/sauces and foods of Italy.
Mark Edward Brothers
GBwe booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.
Joseph
GBPleased with my Purchase Overall pleased with this purchase and would do it again. The flights were more than the voucher so I had to pay more up front. They didn’t include basics like a carry on bag. Once purchased the airline didn’t offer me the opportunity to upgrade. The hotel beds in Paris were awful and charged us an extra Paris tax. That said the package was pretty much as advertised - a trip to London and Paris including the airfare and train fare as well as hotel rooms.