I have very mixed emotions as the trip… I have very mixed emotions as the trip was amazing in all that I saw but was disappointed in the quality of some of the hotels was not good and the return flight was not very good when it was changed as far as the time it took to get home. I purchased almost all of the added excursions and some were great some were a waste of money. Provided meals were just average.

We had a great tour guide We had a great tour guide. Dimitri was very experienced and did a great job leading the group in this complicated itinerary. I was unhappy with the flights that were scheduled. It took us 26 hours to get home! (Rome to Florida) Otherwise, we had a great time.

All in one planning It was helpful to make all our reservations (air/car/accommodations) from one central site. This was our 4th trip through GVV and very happy with them all. With one exception. Due to a death in the family, we had to move our recent trip to Ireland back a week. Having purchased travel insurance for unexpected situations such as this, we were surprised to find out the airlines charged $199/per person to move our flight back a week and we were unable to use the GVV discount code on our new reservation. It was helpful the GVV representative was able to reduce the airline fee to $150/per person. Would still book with GVV for future travels.

GVV could do a better job at… GVV could do a better job at communication. They do not notify you of flight changes or delays. GVV does not return calls after you talk to Customer service when requesting an upgrade or change. The hotels are not in any central location. You have to take taxi or Uber most times. Last hotel in Athens was on a busy highway with many adult stores near by. Also the hotel did not have a restaurant as orginally stated with pictures too.

We understand your company is a value… We understand your company is a value travel agency. We enjoyed the hotels, our guide, who was very experienced and the whole trip. On our first meeting with the guide and all of the 37 people on the trip, I think the guide should’ve taken everyone’s cell phone number down. We did have two individuals miss the shuttle back down to our bus. It was a struggle for them to reach our guide, and the people on the bus knew who they were by name and he could’ve simply called them to put them at ease. He ended up taking the shuttle back up and found them at the Archway where we were supposed to meet. But in the 20 minutes it took for him to get back up there, the people were stressed out. Overall accommodations, tours, guide and the professionalism was fantastic. We also appreciated the two dinners you guys provided for us, as well as the visit to the mozzarella cheese farm excursion. It was a fun trip, thank you very much.