CKITTLE
GBI have very mixed emotions as the trip… I have very mixed emotions as the trip was amazing in all that I saw but was disappointed in the quality of some of the hotels was not good and the return flight was not very good when it was changed as far as the time it took to get home. I purchased almost all of the added excursions and some were great some were a waste of money. Provided meals were just average.
Linda Freeman
GBA Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.
ANITA RAMIREZ
GBAlmost everything was great on our… Almost everything was great on our vacation but I wished I had gone with the automatic car instead of the standard transmission since driving on the left hand side of the road is stressful enough without having to worry about what gear you were in. The majority of the hotels were okay for being 3 star hotels and about 90% of the people we interacted with were so incredibly friendly.
Carmel Perkins
GBAbsolutely amazing!!! I was very skeptical about booking through Great Value Vacations for years. I took a chance and it was one of the best vacations that I’ve ever had. Everything was so detailed specific and laid out step-by-step. There were not any hiccups! The pick ups, departures, paperwork, itineraries were all great. Not to mention, the transportation and tour guides were all amazing.
Mark Edward Brothers
GBwe booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.