the deal itself was great but because… the deal itself was great but because they didn't offer us a way to fly out of our home state we had to make other arrangements and for that reason only do I give it 4 stars!!!

we booked this well in advance with the… we booked this well in advance with the request for a King size bed. When we arrived they said that wouldn't be possible due to a third party booking ,but would give us two queen size beds. The room we got wasn't even two queen beds but two twin size beds. The resort wasn't full and I think they could have accommodated us, but because of the third party booking thru Great Value Vacations, they weren't willing to help us.

We understand your company is a value… We understand your company is a value travel agency. We enjoyed the hotels, our guide, who was very experienced and the whole trip. On our first meeting with the guide and all of the 37 people on the trip, I think the guide should’ve taken everyone’s cell phone number down. We did have two individuals miss the shuttle back down to our bus. It was a struggle for them to reach our guide, and the people on the bus knew who they were by name and he could’ve simply called them to put them at ease. He ended up taking the shuttle back up and found them at the Archway where we were supposed to meet. But in the 20 minutes it took for him to get back up there, the people were stressed out. Overall accommodations, tours, guide and the professionalism was fantastic. We also appreciated the two dinners you guys provided for us, as well as the visit to the mozzarella cheese farm excursion. It was a fun trip, thank you very much.

Too much overall time on bus that we… Too much overall time on bus that we did sine of our own side trips at our own cost (Almafi Coast for example was not making ANY stops to explore ) and delays with ferry to Sicily. Understand the delay but our tour guide was HORRIBLE at providing updates and making the delay for 37 middle age adults more enjoyable or at least manageable. We sat on the ground and steps, moving our luggage (which should have stayed in our “rooms” which were difficult for everyone) I would not recommend any ferry that is not high speed (or train). Dimitri (guide) walked around talking/yelling into his phone anytime we had a glitch… which was often and totally understandable. He also made check in at hotels and ferry chaotic and stressful. If not for the nicest people on this trip and all of us taking care of each other, it would have been a disaster. Also, too many things in too few days. Minimal 2 night stay in destinations should be the norm. Also, there were a few falls and he had no first aid kits to assist, we were running around the rest stop getting ice and antiseptic and bandages. He is arrogant, selfish and too machoism for women from US. ALSO, he obviously doesn’t like Southern Italy, maybe keep him up North, which he raves about.

I have very mixed emotions as the trip… I have very mixed emotions as the trip was amazing in all that I saw but was disappointed in the quality of some of the hotels was not good and the return flight was not very good when it was changed as far as the time it took to get home. I purchased almost all of the added excursions and some were great some were a waste of money. Provided meals were just average.