Absolutely amazing!!! I was very skeptical about booking through Great Value Vacations for years. I took a chance and it was one of the best vacations that I’ve ever had. Everything was so detailed specific and laid out step-by-step. There were not any hiccups! The pick ups, departures, paperwork, itineraries were all great. Not to mention, the transportation and tour guides were all amazing.

Almost everything was great on our… Almost everything was great on our vacation but I wished I had gone with the automatic car instead of the standard transmission since driving on the left hand side of the road is stressful enough without having to worry about what gear you were in. The majority of the hotels were okay for being 3 star hotels and about 90% of the people we interacted with were so incredibly friendly.

Satisfactory Did not like the choice and location of some hotels, at Rome, and Tropea, since they were away from city center. The Ferry ride to Sicily was not as expected.. The Gelato experience was good. The dinners provided did not represent the traditional good pasta/sauces and foods of Italy.

We understand your company is a value… We understand your company is a value travel agency. We enjoyed the hotels, our guide, who was very experienced and the whole trip. On our first meeting with the guide and all of the 37 people on the trip, I think the guide should’ve taken everyone’s cell phone number down. We did have two individuals miss the shuttle back down to our bus. It was a struggle for them to reach our guide, and the people on the bus knew who they were by name and he could’ve simply called them to put them at ease. He ended up taking the shuttle back up and found them at the Archway where we were supposed to meet. But in the 20 minutes it took for him to get back up there, the people were stressed out. Overall accommodations, tours, guide and the professionalism was fantastic. We also appreciated the two dinners you guys provided for us, as well as the visit to the mozzarella cheese farm excursion. It was a fun trip, thank you very much.

A Great Value but... Great Value truly provided a great value in terms of the cost of the trip, and the place we stayed was amazing. However, all communication is done electronically and no where in our paperwork did it say that I was listed as the driver for our car rental and that I would have to provide a driver's license. Since my husband was driving and the husband of the other couple traveling with us, and I cannot drive a stickshift, I didn't even have my license with me and was told after our long flight to Rome that I would have to sort it out with Great Value (it was 1:30am NY time). I was in tears and the rental agent finally made a call and they were able to switch it to my husband, with an additional fee for the second driver (which we were also not informed about). This was an awful way to begin our vacation, and such crucial information should have been in our paperwork so I could have switched it before we left.