Araceli
GBIt was easy and simple to navigate… It was easy and simple to navigate online, Prices were very reasonable for this time of the year.
Tara Lynn Frank
CATerrible Customer Service I went online to purchase a flight and after inputting my credit card information I received an error message stating that there wasn’t enough seats for my booking. I later booked with a different company and then noticed flight hub charged my visa for the purchase. I called flight hub to ask for a refund and they refused. I will never book through them again and would never refer them to anyone. Very poor customer service!
Sheri McCutcheon
CABooked my flight but was charge double… Booked my flight but was charge double the amount on my credit card. ($1800 instead of $900). Tried to call customer service but no answer after being on hold for an hour. Automated system says to wait while the fees work themselves out. Meanwhile, my pre authorized payments being declined. Wouldn’t use this platform to book flights. Try Expedia or Kayak much better.
Una Davison
CAWe booked with Flight Hub and just… We booked with Flight Hub and just returned from our vacation to Florida. We had 0 problems with any of our flights and was pleased to get a reminder from them about how to prepare for it, going and coming. Even allowed me to ck in on line with the 2 different airlines we used from their site. I would not hesitate to use Flight Hub again. Thank you.
Vanessa Williams/PATRICIA WAL
GBI had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.