Booked my flight but was charge double… Booked my flight but was charge double the amount on my credit card. ($1800 instead of $900). Tried to call customer service but no answer after being on hold for an hour. Automated system says to wait while the fees work themselves out. Meanwhile, my pre authorized payments being declined. Wouldn’t use this platform to book flights. Try Expedia or Kayak much better.

I like the rates and ease of booking I like the rates and ease of booking. Unfortunately when we booked baggage loss insurance through Flight Hub's associate company for our recent flights between Canada and the US, they took our money, and then the disclaimer came that the insurance coverage was ONLY AVAILBLE IN THE US. There was NO CONTACT to discuss what this exactly meant and/or to get our money back.

I was able to navigate to the flights I… I was able to navigate to the flights I wanted and everything was very simple to do for an old guy who is not computer savvy!

It was easy and simple to navigate… It was easy and simple to navigate online, Prices were very reasonable for this time of the year.

Unavailable flights appearing in search results. When trying to pay, THREE of the options presented for a two leg flight returned the result “one or more flights is no longer available” (or words to that effect). I searched again and the exact same flights showed up the second time, with the same “unavailable” error message. I retried numerous times over two days always with the same result. If it’s not available, why is it showing up in the search results? Seems like a pretty fundamental error.