Tara Lynn Frank
CATerrible Customer Service I went online to purchase a flight and after inputting my credit card information I received an error message stating that there wasn’t enough seats for my booking. I later booked with a different company and then noticed flight hub charged my visa for the purchase. I called flight hub to ask for a refund and they refused. I will never book through them again and would never refer them to anyone. Very poor customer service!
Vanessa Williams/PATRICIA WAL
GBI had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.
Bilal Khan
CAThe agent was extremely professional… The agent was extremely professional and kind. He knew what he was doing. He was very veryyy helpful and called me back exactly 20 minutes after like i requested him to and updated the payment details that were required
Araceli
GBIt was easy and simple to navigate… It was easy and simple to navigate online, Prices were very reasonable for this time of the year.
Arnolda ELoff
ZATransparant fast travel booking option. Many options were offered ,it seemed straight and no hidden fees appeared. Hopefully the actual experince will math the faste and easy booking part.