I had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.

I like the rates and ease of booking I like the rates and ease of booking. Unfortunately when we booked baggage loss insurance through Flight Hub's associate company for our recent flights between Canada and the US, they took our money, and then the disclaimer came that the insurance coverage was ONLY AVAILBLE IN THE US. There was NO CONTACT to discuss what this exactly meant and/or to get our money back.

Transparant fast travel booking option. Many options were offered ,it seemed straight and no hidden fees appeared. Hopefully the actual experince will math the faste and easy booking part.

Never got a boarding pass or any… Never got a boarding pass or any assistance how to do so until an email I received at 4:30 pm when my flight was supposed to leave at 1:53. I cancelled the flight and hope to get a full refund. Worse experience ever!!! I called the frontier airline & got no assistance from anyone. The check in line told me I needed a bar code which I never got then wouldn’t assist further

The agent was extremely professional… The agent was extremely professional and kind. He knew what he was doing. He was very veryyy helpful and called me back exactly 20 minutes after like i requested him to and updated the payment details that were required