Tara Lynn Frank
CATerrible Customer Service I went online to purchase a flight and after inputting my credit card information I received an error message stating that there wasn’t enough seats for my booking. I later booked with a different company and then noticed flight hub charged my visa for the purchase. I called flight hub to ask for a refund and they refused. I will never book through them again and would never refer them to anyone. Very poor customer service!
Vanessa Williams/PATRICIA WAL
GBI had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.
plamen arssov
CAnew on flighthub Hi , Almost every summer I have been traveling from Canada to visit friends and family in Europe. Previous years I did get tickets directly from the airlines. This year I did purchase tickets from flighthub and so far think it is a better choice than booking directly from the airlines.
Arnolda ELoff
ZATransparant fast travel booking option. Many options were offered ,it seemed straight and no hidden fees appeared. Hopefully the actual experince will math the faste and easy booking part.
Rene Cusson
CAI like the rates and ease of booking I like the rates and ease of booking. Unfortunately when we booked baggage loss insurance through Flight Hub's associate company for our recent flights between Canada and the US, they took our money, and then the disclaimer came that the insurance coverage was ONLY AVAILBLE IN THE US. There was NO CONTACT to discuss what this exactly meant and/or to get our money back.