Booked my flight but was charge double… Booked my flight but was charge double the amount on my credit card. ($1800 instead of $900). Tried to call customer service but no answer after being on hold for an hour. Automated system says to wait while the fees work themselves out. Meanwhile, my pre authorized payments being declined. Wouldn’t use this platform to book flights. Try Expedia or Kayak much better.

I had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.

The agent was extremely professional… The agent was extremely professional and kind. He knew what he was doing. He was very veryyy helpful and called me back exactly 20 minutes after like i requested him to and updated the payment details that were required

Never got a boarding pass or any… Never got a boarding pass or any assistance how to do so until an email I received at 4:30 pm when my flight was supposed to leave at 1:53. I cancelled the flight and hope to get a full refund. Worse experience ever!!! I called the frontier airline & got no assistance from anyone. The check in line told me I needed a bar code which I never got then wouldn’t assist further

I was able to navigate to the flights I… I was able to navigate to the flights I wanted and everything was very simple to do for an old guy who is not computer savvy!