I had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.

I filled out all the required fields… I filled out all the required fields for 3 people and put my credit card and applied it and didn't get an email. So went back in and booked again but just me came up so i booked myself for now. Trying to call mastercard and make sure I don't get charged twice.

Bast fight Go to the airport early One of our top airport tips is to arrive early.Give yourself plenty of time before your flight departs to check in and arrive at your gate .How many hours do you have to arrive bafore your fight?This dopends on the airport and where you are traveling to. the general rule is to arrive two hours early for domestic flights and three hours for intentional flights .if you are traveling during busy times give yourself extra time . Airports tend to be busiest on friday afternoons( especially during the summer) weekends weekday mornings, and rvenings.

I like the rates and ease of booking I like the rates and ease of booking. Unfortunately when we booked baggage loss insurance through Flight Hub's associate company for our recent flights between Canada and the US, they took our money, and then the disclaimer came that the insurance coverage was ONLY AVAILBLE IN THE US. There was NO CONTACT to discuss what this exactly meant and/or to get our money back.

Booked my flight but was charge double… Booked my flight but was charge double the amount on my credit card. ($1800 instead of $900). Tried to call customer service but no answer after being on hold for an hour. Automated system says to wait while the fees work themselves out. Meanwhile, my pre authorized payments being declined. Wouldn’t use this platform to book flights. Try Expedia or Kayak much better.