Tara Lynn Frank
CATerrible Customer Service I went online to purchase a flight and after inputting my credit card information I received an error message stating that there wasn’t enough seats for my booking. I later booked with a different company and then noticed flight hub charged my visa for the purchase. I called flight hub to ask for a refund and they refused. I will never book through them again and would never refer them to anyone. Very poor customer service!
Gurpreet Thind
CAI've booked dozens of times through Flighthub. I've booked dozens of times through Flighthub. They not only find me the cheapest and most convenient flights, their booking process is very simple and user friendly. They don't try to rip their clients as lots of other airlines do specifically flair airlines.
Vanessa Williams/PATRICIA WAL
GBI had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.
Michael
CAUnavailable flights appearing in search results. When trying to pay, THREE of the options presented for a two leg flight returned the result “one or more flights is no longer available” (or words to that effect). I searched again and the exact same flights showed up the second time, with the same “unavailable” error message. I retried numerous times over two days always with the same result. If it’s not available, why is it showing up in the search results? Seems like a pretty fundamental error.
plamen arssov
CAnew on flighthub Hi , Almost every summer I have been traveling from Canada to visit friends and family in Europe. Previous years I did get tickets directly from the airlines. This year I did purchase tickets from flighthub and so far think it is a better choice than booking directly from the airlines.