James Holmes
CAI was able to navigate to the flights I… I was able to navigate to the flights I wanted and everything was very simple to do for an old guy who is not computer savvy!
Tara Lynn Frank
CATerrible Customer Service I went online to purchase a flight and after inputting my credit card information I received an error message stating that there wasn’t enough seats for my booking. I later booked with a different company and then noticed flight hub charged my visa for the purchase. I called flight hub to ask for a refund and they refused. I will never book through them again and would never refer them to anyone. Very poor customer service!
Mike Pursel
GBNever got a boarding pass or any… Never got a boarding pass or any assistance how to do so until an email I received at 4:30 pm when my flight was supposed to leave at 1:53. I cancelled the flight and hope to get a full refund. Worse experience ever!!! I called the frontier airline & got no assistance from anyone. The check in line told me I needed a bar code which I never got then wouldn’t assist further
Michael
CAUnavailable flights appearing in search results. When trying to pay, THREE of the options presented for a two leg flight returned the result “one or more flights is no longer available” (or words to that effect). I searched again and the exact same flights showed up the second time, with the same “unavailable” error message. I retried numerous times over two days always with the same result. If it’s not available, why is it showing up in the search results? Seems like a pretty fundamental error.
Vanessa Williams/PATRICIA WAL
GBI had a name that was incorrect on the…A NEWER HAPPY CUSTOMER I had a name that was incorrect on the itinerary and the agent was able to help me. Although, I had to cancel and possible be charged a $75.00 fee for a minor mistake of a letter, he canceled and I'm waiting on a refund. But, if I had to pay for something that I did not do, it would have been very bad customer service.. It really frustrating for customers when you did not make the issue and are charged a change fee, and there needs to be better customer service for things out of your control, especially when the Airlines to book is already too high to fly.