Michael Berwin
GBExemplary customer service First time writing a review like this. Felt compelled to as the customer service was exemplary. I accidentally entered a wrong email address for my ticket so didn’t receive it and they helped troubleshoot the issue quickly, found the transaction and issued a refund. It’s customer service like this that will keep me as a user of the service.
Steve Jajarov
KHGreat Support Booked a ticket, received it within seconds! But i booked it with a wrong date, texted the support, they got back at me within less than 30 minutes, gave me the opportunity to change the date! Amazing support!
Monique Gottert
BRI needed help with checking my ticket… I needed help with checking my ticket at the airline and I was assisted even before the 30-minute deadline described on the website. Very responsive attendant, polite and willing to help. I will definitely recommend the site to anyone who needs it and will also use it more often.
Saskia Wayenberg
NLThey responded within 3 minutes per… They responded within 3 minutes per email when I had sent that my bank blocked my (international) payment. So helpful!!! Got my ticket right away without questions asked.
Lucie Akakpovi
GBGreat service! Legit website! Great service! Legit website! I made a booking reservation few hours before I’ll need it and made a mistake with the date, I sent an email to customer service and they replied back few minutes later and my problem was solved. I checked on the airline website and the booking with my details shows up when I enter the reservation code (yes, I’m not ticketed yet but the reservation was made). So very legit website and it cost only $16 (£12.57 for me). Thank you very much Mélodie for your prompt reply.