Exemplary customer service First time writing a review like this. Felt compelled to as the customer service was exemplary. I accidentally entered a wrong email address for my ticket so didn’t receive it and they helped troubleshoot the issue quickly, found the transaction and issued a refund. It’s customer service like this that will keep me as a user of the service.

Excellent! Gosh, this is a remarkable service. The support team person that helped me deal with my boo boo (Honey) was remarkable. As a customer we all know hard it is when customer support are inflexible. This normally is from an inflexible process; onward ticket is certainly a company that relates to their customers. I salute you all. Thank you.

Great service! Legit website! Great service! Legit website! I made a booking reservation few hours before I’ll need it and made a mistake with the date, I sent an email to customer service and they replied back few minutes later and my problem was solved. I checked on the airline website and the booking with my details shows up when I enter the reservation code (yes, I’m not ticketed yet but the reservation was made). So very legit website and it cost only $16 (£12.57 for me). Thank you very much Mélodie for your prompt reply.

Perfect tool for a digital nomad As a digital nomad, have been using their services a lot for visa applications or for countries that say that they require an exit ticket even if you are spending months there. I think I only had a problem once when a problem with payment made it so my purchase was charged twice. To which, when prompted, they managed to solve it in less than 20min. Nothing but compliments for them

Been using them for years Been using them for years! Recommend to my friends. They’re a life saver. Great customer service as well. I never leave reviews but had to do a lil somethin somethin for them because I am truly grateful something like this exists. I wouldn’t bother looking at other sites.