Everything went well on the trip Everything went well on the trip. Loved Salamanca Inn and Strahan Village especially. Only criticism I have is that Swain pushes towards high-end options; in some cases they provide only high-end options. I was able to suggest and renegotiate these, and in one case, find an alternative option that Swain was unable to provide. For non-travel savvy or less tech-savvy people, this would be a real problem.

Trouble free Tokyo Swain took my requests for Tokyo less than 10 days before we arrived and provided us with a three day trouble free plan which included everything we wanted to see and more. The best part was the young lady who was our personal English speaking guide in Tokyo. She spoke perfect English, we understood every word she said, she provided us with lots of hints and tips and made sure we did not stray out into traffic, She found some wonderful Japanese dining places - authentic food which we loved! We had a car and driver as well, so were able to keep our purchases and bags in the car. Great itinerary, lovely people, hassle free visit, and we got to the ship on time!

Perfection in Australia and New Zealand The trip my daughter and I took to Australia and New Zealand was flawless. Everything they did from arranging private transport in luxury cars to and from the airports and hotels, to making sure we had breakfast included in every hotel package (even ones we picked over theirs) was First Class. Well worth the price which was very reasonable for all the premium services we enjoyed. I would highly recommend (and I have many times to others). A better travel agency does not exist.

All around excellent! We have used Swain Destinations for over a dozen trips to Africa, Australia/NZ and India. Never once on any of them has any single arrangement (accommodations, rides, guides, etc) ever not worked perfectly. It's hard to get better than that!

Working with Connie was a pleasure Working with Connie was a pleasure. I was able to get everything we wanted and more. Her professionalism was outstanding. Everything was well planned and worked perfectly. There was always someone to meet and greet us at all of our stops. Her expertise was essential in making this a memorable trip. I can only thank her and her company for a fabulous trip to New Zealand.