Over 20 years experience withh Swain Destinations I have been dealing with Swain Destinations for over twenty years. My clients have always been delighted with their excellent products and services. Grant St. Clair has helped me give them a wonderful holiday experience they will remember all their lives. Should they have any problems while away on their trip, the Swain 800 number office there has solved all their needs. Potential travelers appreciate all the information in the Swain Destinations brochure I give to them.

Arctic Finland trip with Swain Destinations My family of four traveled with Swain Destinations to Finland in December 2021. It was just when Omicron was spiking in Europe and we were nervous at first but the Swain team walked us through all the protocols and because we felt like we were going to be in a very remote area (Finnish Lapland, in the Arctic Circle) we went on the trip anyway. When I say it was the best trip our family has ever gone on, I am not exaggerating. Everything from the moment we landed in Rovaniemi to the day we returned home was so special. Our guide, Miikka, was so caring and flexible, always making suggestions based on the days' weather and working so hard to ensure we would see the Northern Lights, despite December being a difficult month to get to see them. The food from our private chef at our chalet was AMAZING. We gave Swain Destinations our preferences and dietary requirements prior to traveling and everything was prepared exactly to our needs, and was still authentic, locally sourced and delicious. Every activity that was arranged was so wonderful - from the activities themselves being unique and in the beautiful Arctic setting, to the individuals who led the activities being legitimate Sami reindeer herders, champion husky mushers, and so on. I cannot speak highly enough of just how moved we were as a family to have these experiences together. We wrapped up our trip in Helsinki and got to experience the Christmas Markets and even Finland Day, which was beautiful and touching. I have to say that I thought a trip to the Arctic would be one and done, but now I want to go again in a few years when our children are old enough to do some of the more active experiences like ice-track racing, and helicoptering over the North Pole! We are already planning our next Swain Destinations trip, and cannot wait to see what they offer elsewhere, but I highly highly recommend their Finland experiences.

Swain is a Fabulous Partner to the Travel Agent! I rely on my friends at Swain for assistance in tailoring the perfect vacations for my clients with more exotic tastes, and they have never once let me down! In the last year, I have worked with them on several trips to ANZ, SE Asia, and even Africa, and their service and attention to the clients' needs are outstanding. I am looking forward to working with them on many more adventures to come.

The direction and assistance I received … The direction and assistance I received from Ian Swain for my group of 7 was spot on. Though they ended up changing out 2 tours while there, the tours booked were what they originally requested. The clients commented on the great serviced from Canterbury Trails guide, Irene, as well as the last 2 Luxury Lodges they stayed, Otahuna and Blanket Bay. I had an unusual request for stocking a villa for their stay in Blenheim and that was done efficiently through Swain and Canterbury. Absolutely no complaints with the service. Ian responded to me even if he was traveling.

Trouble free Tokyo Swain took my requests for Tokyo less than 10 days before we arrived and provided us with a three day trouble free plan which included everything we wanted to see and more. The best part was the young lady who was our personal English speaking guide in Tokyo. She spoke perfect English, we understood every word she said, she provided us with lots of hints and tips and made sure we did not stray out into traffic, She found some wonderful Japanese dining places - authentic food which we loved! We had a car and driver as well, so were able to keep our purchases and bags in the car. Great itinerary, lovely people, hassle free visit, and we got to the ship on time!