Nice Nice, friendly, helpful, great personnel at the main reception area and at zip line center. The Zipline mgr -Sara?, Boss Lady desk plack, was very helpful and had approached us the evening before and asked if we were being helped. She answered a lot of questions and her customer service attitude convinced me -a hard sell, that this is where we wanted to zipline. My wife and I are 60+ and we both were impressed with the facility.

Excellent Experience My boyfriend and I did the marathon trip on 10/9. Our trip leader, Ark, was very knowledgeable and personable. We were fortunate to also end up in a group of like-minded people and we got along super well, making the trip even more fun than imagined. The river itself was such a great trip with exhilarating class V rapids along the upper and lower rivers. Not too technical so great for someone still rather new to rafting. Lunch was PHENOMENAL and all of the staff were super kind and laid back. We cannot wait to come back and bring family or friends along for another trip in the future.

Guides on the Ziplines Saturday were… Guides on the Ziplines Saturday were great (Dallas and Bailee for the Canopy tour) Seth was our guide Sunday on the Upper Gauley trip - he was super; guided us very well, no one was thrown out!!!!! A LITTLE disappointed with the video -- - too much promo at the beginning - not all the rapids were included Great weekend, we're planning a big family outing for next summer

Our Guide was incredible Our Guide was incredible! Very knowledgeable and helped me stay calm the entire time while focusing on the task. I was nervous yet excited but with Zak as our guide and all the guides I never felt uncomfortable or that someone wasnt looking out for us. Definitely an experience of a lifetime highly recommend going with this place!

Fun experience My daughter and her best friend went this past Saturday. It was raining but they both loved it. They did have a couple of issues. 1) there was no staff in the concessions stand and they were very thirsty afterwards. 2) There was a potential for eye injury with the zipline gear that could be prevented with a helmet. Communication was excellent and constant. They would definitely do it again.