Helen
AUThe UNESCO private tour of Russia and… The UNESCO private tour of Russia and Kazan was truly amazing . We were thrilled with every aspect of the tour arranged by Agne for us and our two friends. The itinerary was wonderful ,the accommodation superb and we had wonderful knowledgable guides everywhere we went. All the drivers were also very good and helpful. we are recommending Travel All Russia to all our friends .
Sherry
CASuper trip Super trip. This company is a dream to work with. What they promised was delivered and we were well looked after from arrival to departure. Our two tour guides were extremely knowledgeable, not sure either were ever unable to answer any questioned posed to them. Loved the small group. We will look at other destinations offered by Firebird.
Wimpenny
AUEverything was exactly as the promised Everything was exactly as the promised. Pre departure paperwork and Visa was a breeze. Both guides were excellent; friendly and knew their stuff. No queueing up at entrances. The Hotels were very comfortable and food was good. I would urge anyone thinking of ticking Russia off their bucket list to use Firebird travel.
Irshad
PKBest customer service Best customer service. I highly recommend them
Susanne
GBAgent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.