Excellent service Excellent service, guides, food. Our timing was not good, because of inauguration of the president and anniversary of the end of the II World war. Huge crowds, lineups and Kremlin was closed. This was the only negative aspect I can report. I think that itinerary should be modified when there are historic celebrations in the visiting country.

Russia was a revelation! Excellent tour guides in both Moscow and St. Petersburg. Schedule was a bit light for my taste. In St. Petersburg, both Peterhof and Catherine's Palace were both beautiful, however, I would have liked to have visited additional art museums, and historic homes of writers rather that seeing two gold encrusted palaces. I knew that St. Petersburg would be crowded in August, but was just overwhelmed by the number of tourists. Impossible to really "see" art in the Hermitage -- we were rushed thru so quickly (by the museum guards) to accomopdate the 35,000 daily visitors. Other museums, especially The Russian State Museum, were exceptional. I visited it on my own, not part of the tour.

Agent Melissa was extremely helpful in… Agent Melissa was extremely helpful in helping us to set up our itinerary for our private tour of Russia. The local agent Alena was also most helpful in getting all tickets for ballets, operas, shows, and restaurants bookings during our trip. When our flight from Kazan to St Petersburg was delayed, I texted her and she was on top of it all to make sure my connection also arranged and transfer etc. We are overall very happy with the trip, only thing that can be improved is: some of the guides' English is not as good as we would have liked.

We’ve taken 2 trips with Firebird now… We’ve taken 2 trips with Firebird now and they have both been great. They plan according to your interests and the input you give them and were really responsive to our requests. The itinerary, guides, and hotels were all great!

Trans Siberian Journey! July 9th to 28th, 2019! Enjoyed the whole journey from St. Petersburg to Ulan Bator. Sight seeing in all places was great with many surprises to learn about the History of each place. All the guides (English speaking) were so good to explain every thing we would always remember them fondly. Kremlin Visit, Moscow Subway visit, touring many Churches, Buddhist Monasteries, Camping in the mountains in Mongolia and the exciting Train journey through Siberian wilderness would remain fresh in our Memories for ever! Keep up the good work and Wishing The Best Always.