I'm sorry to give this review because … I'm sorry to give this review because the experience itself was awesome. However, we actually pre purchased a balcony place but when we arrived we couldn't find it and even though we were 2 hours early there was no phone number and no one wanted to know us. Spoilt our experience really. nevertheless we found a spot and that saved the day.

Mark and his team were great to work … Mark and his team were great to work with. They were organized, quick to respond to questions, and set us up with fantastic accommodations and events. I did not participate in many of the group activities that were offered, but would do so next time. You can go as "solo" as you want during the festival, or be guided around. That's what's nice about Mark's operation.

Mark made this our favorite trip Mark is an incredible host. Not only is he warm and friendly to his guests, but extremely organized, efficient, and creative. He offers such wonderful personal service. He is there with you as you find your balcony and watch the running of the bulls. He hosts a wonderful dinner and fireworks watching evening the night before the run, which is such fun. This was our family's favorite trip, thanks to Mark and Festival Pros.

Great Time in Pamplona If you want to do Pamplona, this is the company. Mark, Lynnette and their whole staff took care of our every need, explained everything to us and made sure we felt like we were part of the San Fermin Festival. I could not have been happier with everything they did for us, and enthusiastically recommend them for anyone wanting the great experience of the running fore bulls in Pamplona.

Everything was prifessionally handled Everything was prifessionally handled. All staff members with whom we had contact were delightful and helpful. Liked hotel el toro, just did like the price gouging on the cost of the rooms. At least breakfast should have been included. Would recommend your company to others seeking Pamplona experience. Thank you. Phyllisn