marvelous travel consultant The travel consultant, Catarina Costa, was simply marvelous. She responded to all my questions professionally and promptly and helped me make the payment on time. The tour "10 Nights Portugal in Depth" is also exactly what we want. Since it only begins this week on May 25, I cannot yet comment on our experiences.

The Best of Portugal.Com One click and that was the start of my adventure. My time and experience was nothing short of awesome, my emails were filled with knowledge, wisdom, suggestions, politeness and kindness.. My tour consultant an expert in his knowledge and more than helpful and courteous. When we got a little lost in Spain, no one stopped looking until it was verified we were safe and sound..Another sad thing about this holiday ending is so too do the constant emails..always cheered my day up.. I thank Antonio at Portugal.com... THE BEST

A Great Portugal Experience I booked a customise tour for myself as a solo traveller. Everything was taken care of and all accommodation were top class. The drivers & guides were always there to provide help and suggest additional options. I saw much more and managed to do a lot more with the care given to me. Though I paid a little more, but gained and enjoyed a whole lot more for my trip.

A less than perfect experience The booking agent for our Portugal trip was Portugal.com, while the actual tour operator was Cityrama Gray Line. Our troubles with Portugal.com began during the booking process. The response toour questions took days, and some questions were never answered. Nevertheless, we saw a number of positive reviews so we finally went ahead. Portugal.com accepted our deposit. We discovered several days later that this did not mean that our trip was confirmed. By this time, we had booked our flight separately. Eventually things worked out, but the early signs were not so good. Once the tour started, there were a number of irritating glitches, but I’ll focus on the most egregious. Our tour itinerary covered the northern part of Portugal. In choosing the tour we wanted to avoid the religious sites. So when the tour actually started we were surprised to find that the itinerary had been changed. Instead of seeing a number of towns in the north we would be spending a couple of days going to the pilgrimage site of Santiago de Compostella, a distant religious shrine in the north. It turned out that two different itineraries had been sold, but both groups had been incorporated into the same tour bus. The result was pandedonium...everyone of course wanted to have the tour that they had signed up for. To Cityrama Gray Line’s credit, they eventually decided to split the tour, so that everyone got more or less what they bargained for. But, you can imagine the chaos and the irritation and the hours of rescheduling arrangements. Nevertheless, the tour was generally good value, and we have no complaints in that regard.They did tend to cram too many sites into a single day, so that there really wasn’t enough time to wander around and really see some of the terrific places that we visited. We plan to go to Portugal again to see the south of the country, but I have to say I don’t think that it will be with Portugal.com and Cityrama Grey Line.

Great trip! We couldn't be happier about our Portugal trip that was put together for us by Antonio from Portugal.com. It was just the right mixture of cultural, historic, and gastronomic impressions. The schedule and the route were compiled the way that allowed us to see a lot of the country, and to have fun at the same time. It was put together exactly according to our specifications: we stayed and ate at the interesting places with local flavor. The accommodations were the best, and just where we wanted to be. Thank you guys for the great experience!