Highly recommend Portugal.com Eunice Costa at Portugal.com was incredible! This is my first experience booking a tour to Portugal. She was very helpful and her support to me exceeded all my expectations. I would strongly recommend everyone to use Portugal.com for booking tours to Portugal and other European countries. Hopefully, you will be blessed having someone like Eunice taking care of your travel booking.

Faith based tour of Fatima, Lourdes, and Shrines of Spain This pilgrimage tour was the best. The price was Very reasonable, the Tour Director (Estefania) and bus driver (Joao) were very capable and treated the group like family. The hotels were really nice and accessible to the sites. We made many new friends and learned a lot of things. This trip also strengthened our faith. My husband was very satisfied and congratulated me for choosing this tour package. I have recommended it to my friends. I would like to thank Eunice Costa of Portugal.com for arranging this trip for us.

Great trip to a country that rocks! Thank you Portugal.com for organizing such a great tirp. Taking the train from Lisboa to Porto was priceless. In retrospective we should have spent a bit more and upgraded hotels. Overall a great trip. Have to come back!...and yes we'll definitely refer your services.

I have never used a service of this… I have never used a service of this kind before. Eunice kept me well informed as she set up our itinerary and acted quickly when we were informed of a change in our flight schedule. She was quick to respond to our concerns, courteous and thorough.

A less than perfect experience The booking agent for our Portugal trip was Portugal.com, while the actual tour operator was Cityrama Gray Line. Our troubles with Portugal.com began during the booking process. The response toour questions took days, and some questions were never answered. Nevertheless, we saw a number of positive reviews so we finally went ahead. Portugal.com accepted our deposit. We discovered several days later that this did not mean that our trip was confirmed. By this time, we had booked our flight separately. Eventually things worked out, but the early signs were not so good. Once the tour started, there were a number of irritating glitches, but I’ll focus on the most egregious. Our tour itinerary covered the northern part of Portugal. In choosing the tour we wanted to avoid the religious sites. So when the tour actually started we were surprised to find that the itinerary had been changed. Instead of seeing a number of towns in the north we would be spending a couple of days going to the pilgrimage site of Santiago de Compostella, a distant religious shrine in the north. It turned out that two different itineraries had been sold, but both groups had been incorporated into the same tour bus. The result was pandedonium...everyone of course wanted to have the tour that they had signed up for. To Cityrama Gray Line’s credit, they eventually decided to split the tour, so that everyone got more or less what they bargained for. But, you can imagine the chaos and the irritation and the hours of rescheduling arrangements. Nevertheless, the tour was generally good value, and we have no complaints in that regard.They did tend to cram too many sites into a single day, so that there really wasn’t enough time to wander around and really see some of the terrific places that we visited. We plan to go to Portugal again to see the south of the country, but I have to say I don’t think that it will be with Portugal.com and Cityrama Grey Line.