Change of date We had a change of plans due to anticipated weather conditions and the change was handled very well.

We booked Maui Ocean Center and a Whale… We booked Maui Ocean Center and a Whale watching tour through Tom Barefoot and everything worked out great. The prepaid booking was easy and electronic passes were emailed to me quickly.

mislead in the tour booked We had booked a catamaran sailing cruise for the manta rays. When we got there, we are on a catamaran but no sailing. It’s a motor catamaran. It was misleading when I also asked if we will be sailing on a catamaran not just be in a catamaran. Very disappointing and felt mislead

Virus made forced me to cancel Had to cancel tour due to virus issues..they were quick to respond and said refund voucher would be sent soon..good customer service!!

I chose Tom Barefoot's service because… I chose Tom Barefoot's service because they provide really great price with very many varieties of selections. Unfortunately, we had to cancel the reservations due to Corona Virus's wide spreading around the world. We are grateful that Tom Barefoot's service is fast and effective to refund us for the cancellation. We would definitely make reservation through Tom Barefoot's again. Thanks!