I wanted to perform Umrah I wanted to perform Umrah, so I searched on Facebook to find what I need, so I contacted 6 companies, and their performance and the way they dealt with me over the phone was bad, and they were not able to convince me to meet what I wanted. I succeeded in gaining the trust of only one company through a simple employee who I felt loved for the work and to gain the customer’s trust and try. Satisfying the customer means achieving profit for his company. This is in addition to his patience with me. He communicated with me for 5 consecutive days and provided me with the quickest and easiest solutions to gain my participation in the Umrah trip. During these five days, I refused the trip to try another company to get a special price, then I returned to him because I did not gain his trust. The other company then rejected the men again due to the circumstances of my work that did not allow me to travel during Ramadan. Then I returned to him and agreed to the trip after convincing my manager. Then I rejected it for the third time and also because my manager went back on his words and did not grant me travel approval. Yes, crowen Company made a great effort with me and was patient. With me through the wonderful employee( Ismail ) and his Super Pfizer (.....) I do not know his name, but Ismail gained my trust and convinced me of the procedures that he extended to me and by providing solutions and results that comforted me during my travel. Thank you, Ismail, and I apologize to you and to Al-Taj Company for my refusal to travel because of... My working conditions

I needed guidance for umrah packages… I needed guidance for umrah packages and brother ismail was very nice in dealing with it all. A nice experience indeed.

The overall arrangement was great The overall arrangement was great. The itinerary was helpful as it enables us to know day to day activities, especially contacting the drivers. Mahad was great and patient as he worked to tailored to our needs. We will recommend Mahad as our travel agent next time and will work with home only.

Best experience with brother Ibrahim I would like to give brother Ibrahim 5 stars for his help and service. He arranged everything very smoothly for our Umrah trip with Turkish airlines and was responsive 100% of the time. He checked in with us while we were booking, and also during our trip. I am very grateful that I had such a great experience during this important trip and it’s all thanks to Ibrahim and his planning. I highly recommend Crowne Travels for your Umrah or Hajj trip and definitely ask for brother Ibrahim!

Brother Mahad(Crowne travel) did a… Brother Mahad(Crowne travel) did a great job on his side. Also, I would like to share this with everyone else, the tour over there only 2 hours and it is basically just a drive thru and little of explaining and that’s it. As a first timer traveling, I expected more explaining and times. Just wanted to let brothers on the USA side know. Hotels and everything else are great! Again, brother Mahad(crowne travels)did a really good job from his side and make our first family trip very well. JazakAllah!!!