Great customer service! I was hoping to book a vacation home for my out of town wedding guests. Although we didn't end up renting, Chad was so helpful! He as very patient and took all my preferences into consideration! Thanks for all your hard word, Chad!

Nice neighborhood however house was very dated and in poor condition. Great location in a beautiful neighborhood; however, the value was poor given many, many house related issues. For example, ants were present in all rooms, promoted to have flat screen tv's in all rooms--not the case, dresser was broken in spare bedroom, sliding doors entering lanai and in one bathroom were broken, coffee maker/toaster vintage 1990's, not very clean. etc.

Service provided by Amy Jackson/Destination Expert was outstanding! In looking for a place to stay in Kauai I luckily stumbled across Amy Jackson our Destination Expert for Kauai. I sent an inquiry via the web and no sooner did I hit send than I got a phone call back! We were booking our condo about a month out which is a challenge in Kauai and Amy was relentless. She spent quite a bit of time calling around and trying to make something work. Finally she struck gold and she booked us the most amazing condo - called the owners and asked them to move their vacation so that we could stay there! They agreed and now we have the most beautiful condo exactly where we wanted to be! Thank you so much for the unbelievable service and relentless pursuit for the perfect rental.

Could not have been any easier I was very pleased with the accommodation options that Taylor prepared for our review. He was able to to provide helpful insight on a few of the condos which helped narrow down our selection. We are looking forward to our trip to the Caymans and are very excited about the beach front condo we were able to book. We will definitely use VacationRoost and Taylor for help planning our next vacation.

Wish more info had been available It was annoying that taxes and fees were not detailed. I have no idea of the tax rate I paid, nor if any fees were involved. I also looked into making this reservation on booking.com, and according to them, there was some sort of nightly fee in addition to the base rate and taxes. Also, the 60 day cancellation policy seems pretty draconian. I realize this is a resort location, but when I reserve a condo for Christmas skiing, final payment is due 30 days before we take occupancy, which seems a bit more reasonable. Overall, I was left with a negative impression.