Trip to Romania. Dear Friends We are happy to report that our travel agent, Ms. Ligia Cheron, has done the same excellent job in writing our tickets to Europe, like in the last 15 years. Now, She has chosen the best sequence of airplanes available at this time: Da[[as - Frnakfurt -Wien -Iasi. No airplane was canceled, no arrival was late, we did not lose any luckage. We hope to get her work for us also in the future,

Excellent service for European travel Ligia has been helping us with European travel since the early 2000s. In addition to a great personality, she is very knowledgeable regarding options for flights, possible routes, and layover cities. She has made suggestions regarding the best purchasing time and provided information that is not publicly available regarding flights that are more problematic (delay and cancellations). We have always followed her suggestions and she was never wrong. Based on our long-time relationship and excellent customer service we will ask Ligia to help plan future European vacation.

Exceptional service! Ligia is the best! We have used Ligia for 20 years for complex booking for our European trips. We are a family of 5 , with different travel needs, partially overlapping. Ligia's service has always been outstanding! Not only she manages to book our flights with optimal layover, but she provides support for any needs that may arise. When my flight was delayed and connecting flight was lost, I called Ligia and she gave me specific instructions on what flight to rebook. Like that, I was way ahead of the rest of passengers and already rebooked by the time I landed. Having exceptional support gives us peace of mind especially with airlines being chaotic and with poor customer service. Her knowledge and planning skills made our trips to Italy and Spain incredibly smooth!

Top Notch Travel Agency This year was my first-time using Lutetia Travel and I can confidently say that after the experience I will be a repeat client for life! From start to finish, Ligia felt more like a family member than a travel agent. Initially, she spoke with my husband and I to get an idea of our likes and dislikes, accommodation preferences, what kinds of activities we enjoy as well as our budget. She listened to us really well, was never pushy, and provided several options for us as well as her advice based on her extensive professional experience. She gave us time to think on what we wanted and checked in with us often. From there she curated a two-week Italian honeymoon that exceeded our hopes and dreams where we visited Rome, Pompeii, Amalfi Coast, Sorrento, Capri, and Naples. Since my husband and I married during the COVID lockdowns, we decided plan a wedding vow renewal into our trip. Ligia, without hesitation, transformed into a wedding planner and located a venue, floral shop, hairstylist, barber, makeup artist and photographer. She coordinated with these individuals on multiple occasions to ensure our special day was amazing. All we did was show up to the event and everything was delivered and arranged to perfection! I must mention that soon after booking our trip, we decided to change our plans and add in a week visit to another European country, Romania, and Ligia amended our itinerary to make this work. I also appreciated that when it was time to return home, Ligia was with us every step of the way to ensure we had accommodations and re-bookings due to the delays and bad weather that resulted in cancellations. Overall, Ligia was extremely responsive by phone and e-mail throughout the entire trip often just checking in to say hello and ask if we needed anything. Ligia is a kind soul who is very passionate about helping others travel in a great way. I urge you to use Lutetia Travel for your next travel plans, and tell your friends and family about this business, because you will not be disappointed! We cannot wait to book our next vacation.

Ligia is somebody you can depend on I have booked flights to Eastern Europe with Ligia for literally 20 years. Too many to count. She was the best in 2003, and is still the best in 2023. She knows her customers by name and loves to create long lasting personal relationships. If anything were to happen, she was always right there to take care of it. Thanks for making all my trips run smooth. XOXO