Samantha Simone
GBI was a little hesitant at first… I was a little hesitant purchasing tickets from a website I'd never used or heard of before, with all the scams out there these days, you can never be too careful. I trusted the high rating it received from TrustPilot and went ahead with my purchase. A representative called me within half a business day to discuss my purchase and confirm it, and called again a few hours later to confirm my receipt of my confirmation and e-tickets. They saved me quite a bit of money from all the other sites I had searched on, and I got the airline and flight times I was wanting from the beginning. I'd definitely recommend them to others looking for a better deal on airline tickets, as they are essentially a "travel agent". In the future, I'll be checking here for my airline tickets for sure.
Jeffrey Skidmore
GBNot happy customer I am not happy with the overall process at which I used. I made flight reservations on the website for six people but I was shortly advised afterwards that the prices went up by approx $150 per person. Jenny Smith was very polite and explained everything to me and she was very helpful. But raising the price from my initial website was not good practice.
J Ray
GBIt is not a book on the Website style… It is not a book on the Website style service. You’re given one price online and then they call you with other options. I was definitely disappointing but Jenny Smith was very helpful and able to book other flights still saying me a few hundred dollars!
Maria
DOMy whole experience has been a pleasant… My whole experience has been a pleasant one, I wasn’t able to get the tickets I originally wanted or the price, but I was offered an alternative that I accepted. Thank you to Albert White for all your help.
Lily Gallagher
GBTruly impressed with the customer… Truly impressed with the customer service! We spoke with Dane ( we hope we got his name right) on 8/22/23. We were able to call him right back and speak to the same person which made things feel easier for us. He explained in detail and was very patient with us during our chaotic loud children background noise. We really feel like we got a good deal and have been pleasantly surprised with the quality of communication. This is prior to the actual flight so fingers crossed that's a 5 star experience but Flights Nest has done well!