Teri
GBAlbert White was patient and sweet Albert White was patient and sweet. He even giggled slightly when I got frustrated ;) He walked me through several issues as he re-made my reservations. He added my TSA number so I don't have to call United and wait forever on the phone to get it recorded on my ticket. It's all done now! I'm happy with the patience and gladness with which Albert handled my tickets
Water Skiing
GBLooking for prices online Looking for prices online. Came across this mess. Had the lowest fares that I have seen online, however, after reading the reviews and seeing the poor ratings it has, I decided to call them directly to verify. Once on the phone, though they're based in Canada, their English is hard to understand because they are foreign nationals. Second, when I went to verify the price, what was posted online versus what she quoted me was off by more than $200 USD. I asked her why wasn't the website updated automatically or regularly and she gave me some poor excuse that wasn't legible. The website is a gimmick. Unless perhaps you book long in advance and compare with the actual pricing from that particular airline's website. Don't use them.
Peter
GBJenny Smith is very professional Jenny Smith was very very helpful to me. She handled my issue with calmness and very professional. And it's a good experience am experiencing, she's not like some other guys I met last time that they failed to solve my issue. Thx you Jenny Smith.
Amanda
GBHugo was great with responding quickly Hugo was great with responding quickly. Answering all my questions and helping with everything I needed.
Graham Conrad
CANicole Brown The young lady that I have been dealing over the last of days Nicole has really done Truly Commendable job on my Reservation for my trip From San Francisco to Orlando.She was very pleasant and certainly was well versed in her job For sure in the future I will be talking to her for my air flights