
Taffy Lee
GBAlaska Trip We visited Alaska and were very impressed how detailed and organized the itinerary was from Explore Tours. Everything went off without a hitch.

Kate Malone
GBGreat tours! We enjoyed several days of tours that were very interesting and scenic. Tour guides were extremely knowledgeable and friendly. All tours were as described in itinerary. We especially liked the small group touring.

Janice Marchbanks
GBJune 2018 was our third trip to Alaska… June 2018 was our third trip to Alaska planned with Explore Tours. Each time we found the staff to be knowledgeable, professional, flexible, and timely. Our first two trips were exactly what we wanted and went without a hitch. Our third trip was also exactly what we wanted however we had a hitch on the first leg of our adventure, a hitch which was promptly solved by the Explore Tour staff. Specifically, when we arrive in Anchorage, we discovered our flight to Valdez was cancelled due to weather. We called Explore Tours and told them the situation. They told us they would call back within 15 minutes. They did call back within 15 minutes after they had made an Anchorage hotel reservation for us for the night, canceled our first night's hotel reservation in Valdez and confirmed the 2nd and 3rd nights' stay, and changed our glacier cruise reservation to a day later. They gave us all of this information via telephone and followed up with an email. We were impressed with their prompt, thorough, friendly and professional response. We will return to Alaska again and when we decide to do so, we will use Explore Tours. We recommend them highly.

Keith
GBMy Nome and Teller Day Tour - local guide failed to show up. My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.

Kim & Greg
GBWe just spent two weeks in Alaska last… We just spent two weeks in Alaska last month. Heidi did an excellent job planning the activities for our trip. We thoroughly enjoyed our time there!