Mindy Ann Thierolf
GBOur trip couldn't have been more… Our trip couldn't have been more wonderful! Everything was so well planned out, to the smallest detail. I was never left hanging or left wondering what was going on. I would recommend this service to anyone!
Keith
GBMy Nome and Teller Day Tour - local guide failed to show up. My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.
Mary Alberts
GBWonderful trip to Alaska Wonderful trip! Fantastic tour director and coach driver. Very relaxed vacation. Saw everything we wanted in Alaska without any effort on our part. Just get on the bus/train at the right time.
Becky Word
GBUnbelievable experience with Explore… Unbelievable experience with Explore Tours—two weeks in Alaska with many components. Two different trains, hotels, the car rentals, multiple excursions... all flawless due to Heidi and Explore Tours. As a travel agent who used them fir my personal travel too, I cannot recommend them highly enough!
GR
AUThe tour needs to give more info about Nome -see comment. The tour needs to give more info about environment , people & culture of Nome and much less personal life story of the driver/guide. It was more an "ego trip" for the mayor and not really a "tour of Nome".