Club 1 Hotels Have Good Rates Club 1 Hotels regularly have discounts/promotions that, in conjunction with their already low rates makes them very competitive vs other travel websites. Their customer service always respond promptly via email.

Last minute deal I recently booked my NY hotel and car rental. I search all the travel sites for the best offers. In the end Club One was the only real and trusted option. It was the only site with the availability and price was more than reasonable for a last minute decision.

Stay away I made a reservation and selected to use my available points to reduce the cost. However, after checkout my credit card was charged the full amount. So I immediately canceled that reservation as it was fully refundable and made a second reservation using my points. Again, my credit card was charged the full amount. This wasn't user error as we had just made a booking under my husband's account using points without issue. So I reached out to customer service and asked them to fix it, to take my points and refund the amount to my credit card. They said the did this. However, they somehow attached it to the first reservation, which was already canceled and fully refundable in the first place. This was over a month ago. For weeks I have been reaching out to customer service and never get a reply to emails or online support message requests. I have tried calling but can never actually talk to someone. One time I got someone to respond to the text message option. This person was snide about the amount I was due and assured me it would be handled in 48 hours. That was 11 days ago. However, I still haven't received the refund and no one will respond to further messages.

Club 1 Hotels provides great values and… Club 1 Hotels provides great values and a smooth booking experience. Their gift cards are an exceptional value and easy to keep track of in the user's account. I always check them first when planning a trip!

An incredible deal Wow - I had found a Tesla car for 3 weeks for only around £700 for the whole period - and no electricity charge added. Actually less than £700 as it was paid with a discounted Club1 voucher.