Melissa Marienau was absolutely… Melissa Marienau was absolutely fantastic to work with! She guided us through the process to help find our perfect resort and was so patient and responsive with the millions of questions we had!

Supportive and helpful Melissa was supportive and extremely helpful throughout the entire process. We originally had dates lined up with one resort but that resort last minute fell through on signing the contract and Melissa worked quickly to get us another resort and date that worked for us. Thank you Melissa!

Keeping up with the Joneses Our agent Sian Monk was horrible. She tried to over charge our guess, we never got our upgrade, she was never in office to handle corrections, very hard to reach her by phone, takes very long to answer emails, If you ever get her request someone else...

We had our wedding at Dreams Playa… We had our wedding at Dreams Playa Mujeres on 04-18-24. It was a small wedding, only 9 of us all together. I had Monica as my wedding planner and it was amazing. We had a small ceremony outside at Azure Veranda and it was perfect. We had no plans for after the wedding because there were only 9 of us so we figured we would just go to dinner. We discussed this with a staff member, Alejandro Leon, down by the beach bar. He then found out we were having no reception so he called his friends Chef Hendricks and Jonathan and they came and met us and made us a special meal. The Mezas restaurant was closed down so they set us up a special table, and a special dinner that was absolutely delicious. It totally made our wedding day so much more special and I am so thankful for Alejandro and Chef Hendricks and Jonathan. They made our stay absolutely amazing. My husband is also in a wheelchair and we found this resort to be very wheelchair friendly.

Charlene Barlow was rude and unhelpful Charlene Barlow was rude and unhelpful. We came to know that we were overcharged for the rooms once we arrived at the hotel in Mexico. I strongly advise you to look for another Wedding agent if you are planning a Wedding or booking a room.