sarah craan
GBAmazing Experience Karen was amazing! Her patience with setting up all our guests arrangements was beyond professional. Not 1 guests had anything negative to say except how they drove her crazy and she worked with them with so much patience and professionalism. This was the first time we used Destination Wedding and will definitely not be the last.
Leslie Santiago-Rodriguez
GBTJ Dana is a blessing TJ Dana has been nothing but absolutely wonderful throughout my process of booking this wedding. My wedding is booked for June 7th of this year at dreams La Mareas, the booking has been in place for at least 18 months if not longer. My original wedding planner at the resort was Caroly, She was very rude, spoke over me, Never responded. Tj immediately stepped in to address this issue, even Caroly was abruptive, interrupting Tj and trying to speak over her. Tj professionally stepped in and informed her that she was being rude and condescending and we would need to escalate this matter as she was not LISTENING to me and my concerns for my wedding day. Tj took the initiative to request a new planner at the Resort, which did not get approved request. Even with the resort denying the request Tj spoke to the Manger on a group conference call to ensure that the quality service in the future will be improved. Even after this assurance from the manager things did not change. Caroly even had her team believe she kept all meetings with me but Tj was quick to defend the truth for me and resolve this misunderstanding and successfully got me a new planner at the resort to work with. She attended the conference call to ensure the quality of service was to my satisfaction eith the new planner and that no one would try to bully me again. I cannot express how grateful I am to have her on my side through this planning process. Even when I visited the resort she called me daily to ensure that everything was to my satisfaction. She has worked with so many of our guest to assist them in their booking of rooms and transportation needs from the airpot to resort and back. Tj is absolutely a blessing to me.
Ryan Ellefson
GBSupportive and helpful Melissa was supportive and extremely helpful throughout the entire process. We originally had dates lined up with one resort but that resort last minute fell through on signing the contract and Melissa worked quickly to get us another resort and date that worked for us. Thank you Melissa!
Christina Simpson
GBWe had our wedding at Dreams Playa… We had our wedding at Dreams Playa Mujeres on 04-18-24. It was a small wedding, only 9 of us all together. I had Monica as my wedding planner and it was amazing. We had a small ceremony outside at Azure Veranda and it was perfect. We had no plans for after the wedding because there were only 9 of us so we figured we would just go to dinner. We discussed this with a staff member, Alejandro Leon, down by the beach bar. He then found out we were having no reception so he called his friends Chef Hendricks and Jonathan and they came and met us and made us a special meal. The Mezas restaurant was closed down so they set us up a special table, and a special dinner that was absolutely delicious. It totally made our wedding day so much more special and I am so thankful for Alejandro and Chef Hendricks and Jonathan. They made our stay absolutely amazing. My husband is also in a wheelchair and we found this resort to be very wheelchair friendly.
Hope stalder
GBMelissa Marienau was absolutely… Melissa Marienau was absolutely fantastic to work with! She guided us through the process to help find our perfect resort and was so patient and responsive with the millions of questions we had!