What a wonderful service What a wonderful service. They saved us from having to carry all our luggages around on our last day of our vacation. Thank you knock knock existing! I will definitely use your services in the future.

REVISED/WARNING REVISED from 1 Star: They refunded me today after I used their chat. I appreciate the prompt customer service. They said that the location I was supposed to store my bags could not scan codes so they entered them manually. I don’t think it should operate that way because people might not notice they were charged if it continues to be done manually. Hopefully it is just a glitch or one time thing. WARNING! I was just charged for a phantom stay a week after I was SUPPOSED to store my luggage. I scheduled a luggage storage in Philadelphia because I had half a day to kill before coworkers arrived. The website clearly states if you don't show up you don't pay. It also states that the way you pay is that when you show up you scan your QR code and then the same when you leave. HOW WAS I CHARGED IF I WASN'T EVEN IN THAT CITY?! Their 24/7 customer service line was not working so I have left a voicemail... I will say that when I did not make it there that day the "Selin" of Knock Knock City emailed me asking what happened. I told him my flight was cancelled... so I know that they know I did not make it and I have proof. If they answer my email and reverse the charge I will revise my review.

Very easy and fast Very easy and fast. The best option in Brooklyn.

Excellent Excellent, friendly efficient customer service, prompt collection and return later, but could do with a bit more signage at the entrance to south Station in Boston as had to ask for location. An app might be useful-had screenshotted the QR code, but expect it could be frustrating if no wi-fi. A query over the collection time, but quickly and easily resolved. Would happily use again

The technology works well We received great service when we left our luggage with Teddy Ballgames at South Station Boston. We felt more than happy with the security and the technology worked really well. it was great to be able to spend an extra day in Boston while waiting for our evening flight.