Had the opportunity of experiencing new… Had the opportunity of experiencing new york city without heavy bags to carry, and avoiding the hustle of riding the subway with packages. Highly recommend Knock Knock!

REVISED/WARNING REVISED from 1 Star: They refunded me today after I used their chat. I appreciate the prompt customer service. They said that the location I was supposed to store my bags could not scan codes so they entered them manually. I don’t think it should operate that way because people might not notice they were charged if it continues to be done manually. Hopefully it is just a glitch or one time thing. WARNING! I was just charged for a phantom stay a week after I was SUPPOSED to store my luggage. I scheduled a luggage storage in Philadelphia because I had half a day to kill before coworkers arrived. The website clearly states if you don't show up you don't pay. It also states that the way you pay is that when you show up you scan your QR code and then the same when you leave. HOW WAS I CHARGED IF I WASN'T EVEN IN THAT CITY?! Their 24/7 customer service line was not working so I have left a voicemail... I will say that when I did not make it there that day the "Selin" of Knock Knock City emailed me asking what happened. I told him my flight was cancelled... so I know that they know I did not make it and I have proof. If they answer my email and reverse the charge I will revise my review.

Airbnb Checkout Lifesaver!!! I was staying at an Airbnb, and our host had new guests coming in that afternoon. Our checkout time was at 12pm, and the new guests were supposed to come in at 3pm. One problem... our flight wasn't until 9pm, and our host said we couldn't leave bags at her place. She suggested that we use Knock Knock to store our bags at a coffee shop down the block. We left our bags there all day, no problem. It was cheap and easy, and we got breakfast and coffee too! The coffee shop owner even gave us a discount for using Knock Knock. Hopefully Knock Knock will be in every city were I Airbnb soon!

Awesome experience with Knock Knock City Awesome experience, thanks to Knock Knock City I was able to enjoy my last day in Boston without carrying my heavy luggage. Great customer service as well. I definitely recommend using this service !!

This was our first experience with the… This was our first experience with the service. There was a discrepancy with our bill due to time zones. The issue was resolved quickly and satisfactory results. We will use this again in the future.