Heavenly Blessed
GBZack is an absolute amazing flight… Zack is an absolute amazing flight agent. He assist me with booking flights for my daughter and I to Jamaica. And he also arranged my husband first flight coming to the states with us when we return. Zack is very patient and has exceptional customer service skill!!! Thank you for everything "Z"!!
Oswaldo Cabrera
GBThe Representative,Ron Williams The Representative,Ron Williams, was very helpful in securing our Airfare for our upcoming trip to Montego Bay, Jamaica. He was very professional and knowledgeable about the fares and provided a great price. He was diligent and helpful, you couldn’t ask for a more personal and pleasant service. All in all a great experience.
Martine Bastien
GBI disliked the fact that I have to call… I disliked the fact that I have to call several times to get my problem resolved. I has to speak to several different representatives. The first person I that helped me was not at all helpful. I ended up paying more money for my ticket to make a change.
Prudence Karangwa
GBOverwhelming help by Steve. The agent Steve who handled my phone was able to help me above and beyond my expectations. I was looking for a later than 6am flight and was willing to pay a fee. Not only Steve accepted to reduce my fee by $50 by putting me on a direct flight to go, but he put me on a direct flight fir the return without me asking and without any extra fees. Steve showed himself to be very professional, knowledgeable about his job, respectful with me as a customer and very generous. I would like to recommend him and work with him in the future.
Terry Ashbaugh
GBBooking with Mike Mike was the original contact. He did a professional job handling my booking. There was a great deal of confusion on my part, traced back to the website, he and his supervisor were patient and professional through.