Booked tickets Booked tickets, called back and tried to change routing and time. Two days later they called back offering a better deal on original flights. Placed order. Five days later still no tickets. Said airlines cancelled my reservation. Fortunately, my card was not charged. Just wasted five days trying to book 3 tickets.

Zack is an absolute amazing flight… Zack is an absolute amazing flight agent. He assist me with booking flights for my daughter and I to Jamaica. And he also arranged my husband first flight coming to the states with us when we return. Zack is very patient and has exceptional customer service skill!!! Thank you for everything "Z"!!

Worse booking agency We booked with you guys in February for April 25-28 NY to DR. My cousin called you guys last week because we didn’t get a confirmation email from American Airlines yet. After he got off the confirmation came after. We didn’t pay attention to the date switch from April 25 to April 24. So yesterday as we trying to check in we found out that we missed a flight that we knew nothing about. Then y’all credited us our whole flight back. Being yall know yall was in the wrong the credit was 728 each for a 505 ticket.

Thanks Ashley and Mike! This experience was crazy! We had couple “wrong” numbers pop up with verification on payment from our bank, after Mike Finally figured it all out , after taking the time , going out of his way and figuring out fixing it, it got done. This is after we started off with Ashley. It was time for her to get off , she assured us that he would take care of us and he did!! She even called the next morning to make sure, Mike , Ashley, y’all are just awesome!!! Thanks so very much!!!

Very understanding and patient Very understanding and patient. Worked with Ron Williams and they were able to help me book my family vacation!