Hector Quinde
GBVery understanding and patient Very understanding and patient. Worked with Ron Williams and they were able to help me book my family vacation!
monique white
GBCustomer service is A1 ask for Derrick. Derrick was a massive help. I made a mistake and buy a one way airline ticket that does not allow me to travel with luggage. Derrick called me right away and explained to me the traveling restrictions. He was very helpful he steer me through the whole process and was able to get me round trip at a great price in JULY!
maxine Hoffman
GBI will use travelo1 again because Derick of… I will use travelo1 again because of their customer service representative Derick. He found cheap flights to Jamaica in July now that is good.
Terry Miller
GBBooked tickets Booked tickets, called back and tried to change routing and time. Two days later they called back offering a better deal on original flights. Placed order. Five days later still no tickets. Said airlines cancelled my reservation. Fortunately, my card was not charged. Just wasted five days trying to book 3 tickets.
William
GBWorse booking agency We booked with you guys in February for April 25-28 NY to DR. My cousin called you guys last week because we didn’t get a confirmation email from American Airlines yet. After he got off the confirmation came after. We didn’t pay attention to the date switch from April 25 to April 24. So yesterday as we trying to check in we found out that we missed a flight that we knew nothing about. Then y’all credited us our whole flight back. Being yall know yall was in the wrong the credit was 728 each for a 505 ticket.