Booked tickets Booked tickets, called back and tried to change routing and time. Two days later they called back offering a better deal on original flights. Placed order. Five days later still no tickets. Said airlines cancelled my reservation. Fortunately, my card was not charged. Just wasted five days trying to book 3 tickets.

Overwhelming help by Steve. The agent Steve who handled my phone was able to help me above and beyond my expectations. I was looking for a later than 6am flight and was willing to pay a fee. Not only Steve accepted to reduce my fee by $50 by putting me on a direct flight to go, but he put me on a direct flight fir the return without me asking and without any extra fees. Steve showed himself to be very professional, knowledgeable about his job, respectful with me as a customer and very generous. I would like to recommend him and work with him in the future.

I disliked the fact that I have to call… I disliked the fact that I have to call several times to get my problem resolved. I has to speak to several different representatives. The first person I that helped me was not at all helpful. I ended up paying more money for my ticket to make a change.

I will use travelo1 again because Derick of… I will use travelo1 again because of their customer service representative Derick. He found cheap flights to Jamaica in July now that is good.

James Montana - excellent service! James Montana helped our family with our travel needs. He went above and beyond in trying to find the best deal and the best seats - which is important when traveling as a family. We are very thankful for his patience and excellent work! He embodies professionalism yet very thoughtful to his customers. We would definitely return to Travel01 and ask for James on our next travel!