Worse booking agency We booked with you guys in February for April 25-28 NY to DR. My cousin called you guys last week because we didn’t get a confirmation email from American Airlines yet. After he got off the confirmation came after. We didn’t pay attention to the date switch from April 25 to April 24. So yesterday as we trying to check in we found out that we missed a flight that we knew nothing about. Then y’all credited us our whole flight back. Being yall know yall was in the wrong the credit was 728 each for a 505 ticket.

Booked tickets Booked tickets, called back and tried to change routing and time. Two days later they called back offering a better deal on original flights. Placed order. Five days later still no tickets. Said airlines cancelled my reservation. Fortunately, my card was not charged. Just wasted five days trying to book 3 tickets.

Zack is an absolute amazing flight… Zack is an absolute amazing flight agent. He assist me with booking flights for my daughter and I to Jamaica. And he also arranged my husband first flight coming to the states with us when we return. Zack is very patient and has exceptional customer service skill!!! Thank you for everything "Z"!!

I disliked the fact that I have to call… I disliked the fact that I have to call several times to get my problem resolved. I has to speak to several different representatives. The first person I that helped me was not at all helpful. I ended up paying more money for my ticket to make a change.

I will use travelo1 again because Derick of… I will use travelo1 again because of their customer service representative Derick. He found cheap flights to Jamaica in July now that is good.