maxine Hoffman
GBI will use travelo1 again because Derick of… I will use travelo1 again because of their customer service representative Derick. He found cheap flights to Jamaica in July now that is good.
Raquel Neri
GBThank you James Montana!! I am traveling with my family to support our daughter on her Robotics competition. Since it’s the Worlds Championship, airfare has skyrocketed. James Montana, from Travel01, was tremendously helpful in making our travels happen! Not just in finding the best airfare deal but in making sure that our family sat together! I am beyond grateful for all his help. He was very understanding of our situation and he made me feel like a “cared for” customer and not just another number on the other line! Kudos to James! Excellent work! Amazing customer service!
Martine Bastien
GBI disliked the fact that I have to call… I disliked the fact that I have to call several times to get my problem resolved. I has to speak to several different representatives. The first person I that helped me was not at all helpful. I ended up paying more money for my ticket to make a change.
Prudence Karangwa
GBOverwhelming help by Steve. The agent Steve who handled my phone was able to help me above and beyond my expectations. I was looking for a later than 6am flight and was willing to pay a fee. Not only Steve accepted to reduce my fee by $50 by putting me on a direct flight to go, but he put me on a direct flight fir the return without me asking and without any extra fees. Steve showed himself to be very professional, knowledgeable about his job, respectful with me as a customer and very generous. I would like to recommend him and work with him in the future.
Vicky Edwards
GBThanks Ashley and Mike! This experience was crazy! We had couple “wrong” numbers pop up with verification on payment from our bank, after Mike Finally figured it all out , after taking the time , going out of his way and figuring out fixing it, it got done. This is after we started off with Ashley. It was time for her to get off , she assured us that he would take care of us and he did!! She even called the next morning to make sure, Mike , Ashley, y’all are just awesome!!! Thanks so very much!!!