Terry Ashbaugh
GBBooking with Mike Mike was the original contact. He did a professional job handling my booking. There was a great deal of confusion on my part, traced back to the website, he and his supervisor were patient and professional through.
monique white
GBCustomer service is A1 ask for Derrick. Derrick was a massive help. I made a mistake and buy a one way airline ticket that does not allow me to travel with luggage. Derrick called me right away and explained to me the traveling restrictions. He was very helpful he steer me through the whole process and was able to get me round trip at a great price in JULY!
William
GBWorse booking agency We booked with you guys in February for April 25-28 NY to DR. My cousin called you guys last week because we didn’t get a confirmation email from American Airlines yet. After he got off the confirmation came after. We didn’t pay attention to the date switch from April 25 to April 24. So yesterday as we trying to check in we found out that we missed a flight that we knew nothing about. Then y’all credited us our whole flight back. Being yall know yall was in the wrong the credit was 728 each for a 505 ticket.
Prudence Karangwa
GBOverwhelming help by Steve. The agent Steve who handled my phone was able to help me above and beyond my expectations. I was looking for a later than 6am flight and was willing to pay a fee. Not only Steve accepted to reduce my fee by $50 by putting me on a direct flight to go, but he put me on a direct flight fir the return without me asking and without any extra fees. Steve showed himself to be very professional, knowledgeable about his job, respectful with me as a customer and very generous. I would like to recommend him and work with him in the future.
Oswaldo Cabrera
GBThe Representative,Ron Williams The Representative,Ron Williams, was very helpful in securing our Airfare for our upcoming trip to Montego Bay, Jamaica. He was very professional and knowledgeable about the fares and provided a great price. He was diligent and helpful, you couldn’t ask for a more personal and pleasant service. All in all a great experience.