Martine Bastien
GBI disliked the fact that I have to call… I disliked the fact that I have to call several times to get my problem resolved. I has to speak to several different representatives. The first person I that helped me was not at all helpful. I ended up paying more money for my ticket to make a change.
Terry Ashbaugh
GBBooking with Mike Mike was the original contact. He did a professional job handling my booking. There was a great deal of confusion on my part, traced back to the website, he and his supervisor were patient and professional through.
Doug Graham
GBAll of the positive reviews posted here… All of the positive reviews posted here are submitted by the company. These guys are a complete scam and fraud. DO NOT DO BUSINESS WITH THEM!! You will get ripped off. Tried to book a flight to Seattle through this agency, they charged my credit card for nearly double what they quoted and I never even got a confirmation number. I called the airline and I was not booked on the flight. I did not make the trip I had planned, but got charged nearly $2000 by this scam company. I repeat, if you don't want to get ripped off, don't even think about using this company. Book your flight directly with the airline.
Prudence Karangwa
GBOverwhelming help by Steve. The agent Steve who handled my phone was able to help me above and beyond my expectations. I was looking for a later than 6am flight and was willing to pay a fee. Not only Steve accepted to reduce my fee by $50 by putting me on a direct flight to go, but he put me on a direct flight fir the return without me asking and without any extra fees. Steve showed himself to be very professional, knowledgeable about his job, respectful with me as a customer and very generous. I would like to recommend him and work with him in the future.
Terry Miller
GBBooked tickets Booked tickets, called back and tried to change routing and time. Two days later they called back offering a better deal on original flights. Placed order. Five days later still no tickets. Said airlines cancelled my reservation. Fortunately, my card was not charged. Just wasted five days trying to book 3 tickets.