Agent Alex Smith was very professional Agent Alex Smith was very professional. He was very honest and to the point as to cost. He tried his best to satisfy his customers without coearsing it was a pleasure doing business with Alex.

Overall great experience! I was able to work directly with an agent to get the flights I needed at lower than published prices. There was a little confusion about the airline confirmation codes at the start, but after talking with the agent, their booking process was explained and the confirmation codes were set. Great experience overall.

Aven Williams.....This man was over the top…in patience and knowledge. Aven Williams.....This man was over the top in his patience and knowledge in the travel industry.This was a complex trip and not knowing from which airport I should leave from.Mr. Williams was very helpful in every aspect of this transaction.He also was instrumental in determining which airport we should leave from,we not knowing all of our options nor price ranges nor interconnecting flights.

All was great on getting the bast deal… All was great on getting the bast deal but at time having a problem under standing my sale person othe than that is was all great thanks Charles hensley.

The experience with the staff at IQ The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review