
Kathleen Lee
GBBella should set the example for ALL Bella is such an amazing woman and incredibly helpful person !! She called me back numerous times despite us losing our iffy connection due to weather - something SO rarely seen in the service industry these days ( and she exhibited SUCH a kind, polite and respectful demeanor - one that I wish we again experienced more so here than we tend to see these days ... Bella truly made me enjoy booking travel versus a grueling experience and I would recommend her over anyone in my 40 plus years of flying - to any and all people ... and I intend on telling everyone in my small business ALL about Bella - as she certainly brightened my day and my travel companion’s !!! Thanks again Bella ! Cheers to you !!

Andrew
GBThe experience with the staff at IQ The experience with the staff at IQ, David in particular was helpful. The reason for the 2 stars is the discovery of what they charged above my ticket price. A quote of $683.35 was provided which I accepted. I later learned from statements United Airways had charged $471.35 and IQ had their separate charge for $212, almost 50% ?? If that is a accurate commission/service fee this needs to be looked into and regulated because I can't imagine 'The Trade Commission' would allow an almost 50% broker fee without additional consumer disclosures. That would go beyond the perils of any norms in sales I know. Wondering now how much I would have saved calling the airlines myself. I'm going to have this transaction looked at and follow-up with this review

Erin
GBFirst time using IQ fares First time using IQ fares. David was awesome, he helped me with my trip to Dominican Republic I told Him my concerns and that I was A missionary and I really felt he took that into consideration to help me find the best flight. He was patient with never once felt "salesy" so that was great! Definitely using again!

YSSAY
GBHonestly Honestly, the first i dont trust it because there’s a lot of scam going on in online, but when i talked to Bella and my friend proved that they are legit, Bella is awesome, she helped us to booked 11 people in one plane together I was impressed, but it just piece of advice if you guys tell the customer that you call them back about 30 mins or an hour be consistent and honest to called back within that specific time. Thank you so much for your help Bella

JENNIFER
GBOverall great experience! I was able to work directly with an agent to get the flights I needed at lower than published prices. There was a little confusion about the airline confirmation codes at the start, but after talking with the agent, their booking process was explained and the confirmation codes were set. Great experience overall.