Very bad service -

Travel Rep (Emma Swan) is INCREDIBLE Travel Rep (Emma Swan) is INCREDIBLE! She was so amazingly helpful. I gave her an almost impossible task (with multiple specifications and crazy flight restrictions) and she went WAY above and beyond to assist me. She even went the extra mile to check layover times and terminals for when i need to change planes. I was ready to give up on finding flights and she kept researching until she found me flights that worked within a very limited range that i needed to stick by. Absolutely fantastic service! She showed true dedication to helping out a customer in a bind. I am forever grateful. Emma... you are my shining star!!! Thank you soooo much!

I am so disappointed in IQ fares I am so disappointed in IQ fares. I booked my flight to Europe several months ago and then I received an email in december with flight changes that give me a layover of 10+ hours in Dallas and an arrival in Scotland in the evening instead of the morning. When I ask to get it changed to an easier layover all the airlines and IQ fares said they couldn't help me and its was not their problem. It sucks that there is no one who will take some responsibility for this. I am not going to use these folks again. Every time i contacted someone through IQ they were in another country, not even here in the US and they just fed me the party line that there was nothing they could do unless I was willing to pay $200 to change my flights. I did not change my flights, they did and now I am stuck with these new flights.

Excellent customer service Excellent customer service! Back and forth with different dates and flights from Vancouver to Amsterdam on 2 or 3 days notice.... took 4 pleasant phone calls and over a dozen emails but they beat any other price by over $400 ! Thank you Haizel (ext 515)

for the past week I'd been surfing the… for the past week I'd been surfing the web for flight deals for my European winter trip and I was becoming frustrated with the many one-way flights I was looking for. lucky for me today during one of my many searches I found IQ Fares and instantaneously Roy sent me message to chat. in two sentences I told him I was looking to book multiple non-stop one-way flights from LAX to Paris, Paris to Rome, Rome to Madrid and Madrid to LAX and boom just like that Roy helped me find ideal flights at amazing deals. After a few adjustments with times of desired flights, I confirmed my reservations! Thank you Roy for your patience and your help in getting my trip booked! Carmen H.