Berg, job well done ! We deeply appreciate the excellent customer service you agent Berg to help us to get the flight tickets we need. He is one of the best travel agent we ever encountered. We will be seeking his service again in the future and will refer him to our friends who need similar services. Berg, job well done !

Please ignore the review I posted… Please ignore the review I posted earlier. I thought I'd gotten a significant discount, showed up at the airport to find out that they'd neglected to book the right date with the carrier. I spent two anxious hours waiting for them to finally get me another flight that night. Then it took more than a week for them to confirm a return flight for me on the date I wanted. In addition, I was charged an extra $350 for all of this repeat booking, was told that I'd get the money back as soon as everything was taken care of, i've been home a month and no sign of the refund. Yes, I got a good price, but not enough to justify all of the aggravation it cost me.

Superior customer service Kai's customer service is superior! We could not be happier with the level of service, the friendliness, or the professionalism from Businesstravel365! Not only do we use Kai whenever we travel, we recommend him to all our family and friends who travel as well. We all count on Kai to provide us with great travel options, advice and recommendations and he never disappoints. You won't go wrong making your travel arrangements through Kai!

Beyond five stars Beyond five stars. Needed to make a number of scheduling changes, a few last minute. Mike handled each graciously. Not only did I receive fantastic customer and support, I feel I have made a friend. Please be assured, you will be well taken care of with respect and receive best pricing. Beyond five stars,

Useless online service Useless online service . An agent called Bo wouldn't even return my call for me to book a ticket . Please do not book tickets using this website KN