Superior customer service Kai's customer service is superior! We could not be happier with the level of service, the friendliness, or the professionalism from Businesstravel365! Not only do we use Kai whenever we travel, we recommend him to all our family and friends who travel as well. We all count on Kai to provide us with great travel options, advice and recommendations and he never disappoints. You won't go wrong making your travel arrangements through Kai!

I recently had the misfortune of using… I recently had the misfortune of using BusinessTravel365 for my travel needs and I have to say, it was one of the worst experiences I have ever had. Their service is absolutely awful and I would strongly advise anyone against going anywhere near them. First of all, the agency was completely unresponsive to my requests. I had to constantly follow up with them for information and they seemed disinterested in helping me. This should have been a red flag for me, but unfortunately I trusted them to handle my travel arrangements. To make matters worse, they actually charged my card for services that were never provided. I reached out to them multiple times to try and rectify this issue, but they never bothered to respond or even attempt to refund me. This level of customer service is completely unacceptable and it is clear that BusinessTravel365 does not prioritize their clients' satisfaction. I cannot stress enough how terrible my experience was with this agency. If you value your time, money, and overall sanity, please stay far away from BusinessTravel365. There are plenty of reputable travel agencies out there that will actually take care of their clients and provide excellent service. Don't make the same mistake I did and avoid BusinessTravel365 at all costs. Trust me, you do not want to miss your flight because of their incompetence.

Berg, job well done ! We deeply appreciate the excellent customer service you agent Berg to help us to get the flight tickets we need. He is one of the best travel agent we ever encountered. We will be seeking his service again in the future and will refer him to our friends who need similar services. Berg, job well done !

Travel arrangements with Rio We made complex bookings to and from China. Rio helped find the best airline times with only one stopover each way. He was a very good communicator - returned texts and emails promptly.

Beyond five stars Beyond five stars. Needed to make a number of scheduling changes, a few last minute. Mike handled each graciously. Not only did I receive fantastic customer and support, I feel I have made a friend. Please be assured, you will be well taken care of with respect and receive best pricing. Beyond five stars,