Friendly drivers who do a great job. Great drivers but management wants to pack as many people into the van as possible which means that people who get there on time are waiting long periods so that late arrivals can board the van. We were very close to missing our plane because of the delay waiting for new arrivals to get out of their cars, register, transfer luggage etc. All the while, we were in a hot van that had a nearly to full load.

Difficult reservation process I made a reservation online and received a printable receipt and two email receipts. All of them had different dates for arrival and departure and all of them were wrong. I called the phone number and was able to speak to someone, but she spoke limited English and the connection was poor and unprofessional. She called me back and told me that I would need to pay $38 more. This is much higher than the rate that I initially booked. This company seems like a scam.

Book2Park Weblink=Easy Peasy Link to book parking is super easy to navigate. Over the years, any issues that have emerged have been assertively resolved with the highest logic that serves the consumer's interest. The team knows how to maintain customer loyalty.

Very good service for parking, but they need to hold their hotels accountable and allow customers to review each experience I use book2park very often but I've had a couple bad experiences with hotels not picking me up for over an hour and I'd like to be able to leave a review on book2park to hold these hotels accountable. Book2park does not have that set up yet, other than that I give it 4 out of 5 stars.

Waste of money, time and 3rd party more expensive Unacceptable, and neglected to mention the parking lot would only accept cash upon arrival check in. I was therefore late and could not pay for the remainder of the balance because I was using a work credit card. In addition, the lot was cheaper if you went directly through their prebooking site. Not only was I late for my flight, but it was a horrible start to the trip.