My experience was superb My experience was superb! I've never had such an easy long term parking experience at BWI. Everyone was so accommodating and friendly. There was only one person at the lobby desk and he was overwhelmed but WONDERFUL.

Difficult reservation process I made a reservation online and received a printable receipt and two email receipts. All of them had different dates for arrival and departure and all of them were wrong. I called the phone number and was able to speak to someone, but she spoke limited English and the connection was poor and unprofessional. She called me back and told me that I would need to pay $38 more. This is much higher than the rate that I initially booked. This company seems like a scam.

GREAT experience with long term parking Made a 20 day parking reservation in Dec 2021. This was our first time using Book2park and boy! am I glad we did!!!The reservation process was quick and effortless. Cost was fair. Travel day came and went without a hitch. Lots of open parking. The location of the hotel was just right. Hotel offered a shuttle to and from the airport. All around positive experience. Will definitely use again someday.

Terribly experience with one of the garages. Terrible place at the Radisson of Philadelphia Airport. The shuttle driver during dropoff was EXTREMELY RUDE and disrespectful. When we came back there was simply NO PICKUP at all. We waited and waited for an hour and finally had to take a taxi OUT OF POCKET to get to the lot to get our car back. VERY POORLY RUN place. STAY AWAY!! -------------- Ammended on 04/17/2022 after contacting book2park on FB. So it seems, book2park is an agency that deals with several parking garages. The Radisson Hotel at the PHL airport (2033 Penrose Avenue, Philadelphia, Pennsylvania 19145), that's the real culprit. That said very disappointed with both dropoff and pickup.

Would not recommend... I booked to park my car near Montreal airport. The booking indicated that a 24/7 shuttle would be available. I arrived at the hotel, paid the remaining balance on my booking, and was then informed that there was no shuttle. I shot an email to book2park, they replied that they would cover my UBER fees. I returned from my trip, and submitted both UBER receipts. Book2park then broke their promise to refund the transportation fees, and solely refunded me the deposit I paid to their site. I am out 30 bucks. I will not use nor recommend book2park.