O amet
GBGREAT experience with long term parking Made a 20 day parking reservation in Dec 2021. This was our first time using Book2park and boy! am I glad we did!!!The reservation process was quick and effortless. Cost was fair. Travel day came and went without a hitch. Lots of open parking. The location of the hotel was just right. Hotel offered a shuttle to and from the airport. All around positive experience. Will definitely use again someday.
Matthew Butler
GBVery good service for parking, but they need to hold their hotels accountable and allow customers to review each experience I use book2park very often but I've had a couple bad experiences with hotels not picking me up for over an hour and I'd like to be able to leave a review on book2park to hold these hotels accountable. Book2park does not have that set up yet, other than that I give it 4 out of 5 stars.
Karen Kipnes
GBFriendly drivers who do a great job. Great drivers but management wants to pack as many people into the van as possible which means that people who get there on time are waiting long periods so that late arrivals can board the van. We were very close to missing our plane because of the delay waiting for new arrivals to get out of their cars, register, transfer luggage etc. All the while, we were in a hot van that had a nearly to full load.
Brendan McCarthy
CAWould not recommend... I booked to park my car near Montreal airport. The booking indicated that a 24/7 shuttle would be available. I arrived at the hotel, paid the remaining balance on my booking, and was then informed that there was no shuttle. I shot an email to book2park, they replied that they would cover my UBER fees. I returned from my trip, and submitted both UBER receipts. Book2park then broke their promise to refund the transportation fees, and solely refunded me the deposit I paid to their site. I am out 30 bucks. I will not use nor recommend book2park.
Melinda Johnson
GBDifficult reservation process I made a reservation online and received a printable receipt and two email receipts. All of them had different dates for arrival and departure and all of them were wrong. I called the phone number and was able to speak to someone, but she spoke limited English and the connection was poor and unprofessional. She called me back and told me that I would need to pay $38 more. This is much higher than the rate that I initially booked. This company seems like a scam.