A suprisingly productive and pleasant experienece I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, and willing to walk through all my queries and clarifications. We worked through various combnations and possibilities over 4 hours!! This is an unusually high level fo prefessionalism and competence, and it definitely builds confidence in start-up travel comanies. Bravo Chatdeal! And bravo to Diamond

Iris was incredibly helpful and helped… Iris was incredibly helpful and helped me find the best deal for me! She was attentive, kind, and made me comfortable. I don't usually trust online messaging chats but she immediately gained my trust. She deserves a promotion! Go off Iris!!!!!

Tyson is a great agent! Tyson was helpful, honest, and kind. He helped me book the same flights I had been trying to buy through Expedia (to no avail) since yesterday. There seems to be a bit of a bait and switch happening with airline flights, apparently at the hands of the airline companies. Good travel agents are good at dealing with this market and finding flights for their customers. Tyson is a great agent. Thanks, Tyson!

Katniss at Chatdeal is amazing! Katniss at Chatdeal is amazing! Our flight was delayed and we were going to miss our connecting flight. She was able to get us on a later flight the same day so that we could get into Milan the same day. She was so kind and kept me updated and walked me through the process for rebooking. Thanks again Katniss!

My experience was absolutely… My experience was absolutely phenomenal! Despite seeing negative reviews, I had a fantastic time. I received a call offering add-ons, but when I declined, they respected my choice and didn't bother me again. Instead, they kept me informed about my flight through email. Excellent customer service, and my ticket had no issues. Thumbs up!