My experience was absolutely… My experience was absolutely phenomenal! Despite seeing negative reviews, I had a fantastic time. I received a call offering add-ons, but when I declined, they respected my choice and didn't bother me again. Instead, they kept me informed about my flight through email. Excellent customer service, and my ticket had no issues. Thumbs up!

Frustration Led Me to Celia and Kayak...Thank Goodness! I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Thank you Celia!!

Katniss was amazing Katniss was amazing. When our flight got delayed, and we were going to miss our connection, British Airways was no help. But Katniss at ChatDeal quickly got us on a new flight. Amazing. Thank you Katniss!

Greg was super helpful! Greg was amazing and super helful. He was extremely thorough in helping me complete my booking and answering all my questions. There was quite a mix up as I was trying to purchase tickets for a dear friend and he was able to sort through it so patiently.

Scam company Scam company: Wish I had read the review before making a booking. I bought ticket for return flight from England to Pakistan via Doha. I received email a day before may return flight to MAN about certain schedule change and I found out that my booking on first flight from Pak to DOH was cancelled by the ChatDeal, though it was operating normally. I had contacted airline who had advised to contact the travel agents directly for re-booking and refund. However, ChatDeal was unable to give any explanation to what had happened to booking and used lame excuses. I had to buy new ticket for that flight. It's been over three weeks and yet they haven't refunded me the amount for cancelled flight. They have now stopped responding to my emails. AVOID this scam company.