Niloy Banerjee
GBA suprisingly productive and pleasant experienece I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, and willing to walk through all my queries and clarifications. We worked through various combnations and possibilities over 4 hours!! This is an unusually high level fo prefessionalism and competence, and it definitely builds confidence in start-up travel comanies. Bravo Chatdeal! And bravo to Diamond
Eli Hetrick
GBHelp with K715DEB refund request I was assisted by Amber who was very kind and helpful. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. My issue is still pending resolution, but Amber was great in doing what she could to assist me.
Rgoss
GBtravel booking service For a travel service, it is meh. I love the deal I got through them but they require a confirmation before even booking. The person who contacted me didn't speak english well. Honestly, should've cancelled than. They than split my family booking up without explanation, which makes any issues harder to handle. Because when they split up the booking, the DOB and citizenship was all wacky. Thanks to SHANIA in customer service who got it all sorted out for me! You rock and deserve 10 stars!
Nick Albano
GBKatniss was amazing Katniss was amazing. When our flight got delayed, and we were going to miss our connection, British Airways was no help. But Katniss at ChatDeal quickly got us on a new flight. Amazing. Thank you Katniss!
Asher Gorbet
GBTyson is a great agent! Tyson was helpful, honest, and kind. He helped me book the same flights I had been trying to buy through Expedia (to no avail) since yesterday. There seems to be a bit of a bait and switch happening with airline flights, apparently at the hands of the airline companies. Good travel agents are good at dealing with this market and finding flights for their customers. Tyson is a great agent. Thanks, Tyson!