Scam company Scam company: Wish I had read the review before making a booking. I bought ticket for return flight from England to Pakistan via Doha. I received email a day before may return flight to MAN about certain schedule change and I found out that my booking on first flight from Pak to DOH was cancelled by the ChatDeal, though it was operating normally. I had contacted airline who had advised to contact the travel agents directly for re-booking and refund. However, ChatDeal was unable to give any explanation to what had happened to booking and used lame excuses. I had to buy new ticket for that flight. It's been over three weeks and yet they haven't refunded me the amount for cancelled flight. They have now stopped responding to my emails. AVOID this scam company.

DIAMOND was awesome! DIAMOND was awesome. I had pretty specific requests about my travel to Namibia from Houston, and she worked hard to make sure every part of my journey was just what I wanted. Hopefully the actual journey will go just as well!

Katniss was amazing Katniss was amazing. When our flight got delayed, and we were going to miss our connection, British Airways was no help. But Katniss at ChatDeal quickly got us on a new flight. Amazing. Thank you Katniss!

Iris was incredibly helpful and helped… Iris was incredibly helpful and helped me find the best deal for me! She was attentive, kind, and made me comfortable. I don't usually trust online messaging chats but she immediately gained my trust. She deserves a promotion! Go off Iris!!!!!

Help with K715DEB refund request I was assisted by Amber who was very kind and helpful. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. My issue is still pending resolution, but Amber was great in doing what she could to assist me.