Help with K715DEB refund request I was assisted by Amber who was very kind and helpful. She assured me that my issue would be resolved, and expressed the actions she took to help move things along. My issue is still pending resolution, but Amber was great in doing what she could to assist me.

Frustration Led Me to Celia and Kayak...Thank Goodness! I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Thank you Celia!!

A suprisingly productive and pleasant experienece I don't normally write reviews. I got into Chatdeal through a search on Kayak. I got the best possible agent to help me out. Her/His name was Diamond. The person was patient, persistent, empathetic, and willing to walk through all my queries and clarifications. We worked through various combnations and possibilities over 4 hours!! This is an unusually high level fo prefessionalism and competence, and it definitely builds confidence in start-up travel comanies. Bravo Chatdeal! And bravo to Diamond

Scam company Scam company: Wish I had read the review before making a booking. I bought ticket for return flight from England to Pakistan via Doha. I received email a day before may return flight to MAN about certain schedule change and I found out that my booking on first flight from Pak to DOH was cancelled by the ChatDeal, though it was operating normally. I had contacted airline who had advised to contact the travel agents directly for re-booking and refund. However, ChatDeal was unable to give any explanation to what had happened to booking and used lame excuses. I had to buy new ticket for that flight. It's been over three weeks and yet they haven't refunded me the amount for cancelled flight. They have now stopped responding to my emails. AVOID this scam company.

I recently booked a trip using Kayak I recently booked a trip using Kayak, and I couldn't be more impressed with the exceptional service provided by Greg. He was prompt, courteous, and went above and beyond to ensure a smooth and hassle-free after booking experience. Thanks to his exceptional assistance, I will definitely be using Kayak for my future travel plans. Highly recommend