Absolutely under ANY circumstance DO… Absolutely under ANY circumstance DO NOT USE KAYAK CHAT DEAL to book your flights!!! They will not let you cancel within 24 hours. They will charge exorbitant unauthorized fees with no disclosure or explanation. They are happy to HARASS you by sending you multiple email and phone calls a day but they will ghost and be unreachable as soon as you call them back. They are con artists and dishonest. I regret my choice to use them so much and I will NEVER IN MY LIFE make this mistake again. You will absolutely regret your choice.

Enzo made the experience great! Enzo made the experience great. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details.

Iris was incredibly helpful and helped… Iris was incredibly helpful and helped me find the best deal for me! She was attentive, kind, and made me comfortable. I don't usually trust online messaging chats but she immediately gained my trust. She deserves a promotion! Go off Iris!!!!!

Agent Raavi's handholding all thru booking on chat! I was thoroughly impressed with the ease with which I was able to book with Chatdeals. Quite frankly, I was skeptical to start with but Raavi's prompt in the chat window made it so comfortable. She was handholding the booking right from the start and, most importantly, stayed till the booking was confirmed. She responded to all the questions very earnestly thwarting my skepticism all along the way to final booking. Impressed!

Katniss was amazing Katniss was amazing. When our flight got delayed, and we were going to miss our connection, British Airways was no help. But Katniss at ChatDeal quickly got us on a new flight. Amazing. Thank you Katniss!