Absolutely under ANY circumstance DO… Absolutely under ANY circumstance DO NOT USE KAYAK CHAT DEAL to book your flights!!! They will not let you cancel within 24 hours. They will charge exorbitant unauthorized fees with no disclosure or explanation. They are happy to HARASS you by sending you multiple email and phone calls a day but they will ghost and be unreachable as soon as you call them back. They are con artists and dishonest. I regret my choice to use them so much and I will NEVER IN MY LIFE make this mistake again. You will absolutely regret your choice.

Enzo made the experience great! Enzo made the experience great. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details.

I recently booked a trip using Kayak I recently booked a trip using Kayak, and I couldn't be more impressed with the exceptional service provided by Greg. He was prompt, courteous, and went above and beyond to ensure a smooth and hassle-free after booking experience. Thanks to his exceptional assistance, I will definitely be using Kayak for my future travel plans. Highly recommend

Scam company Scam company: Wish I had read the review before making a booking. I bought ticket for return flight from England to Pakistan via Doha. I received email a day before may return flight to MAN about certain schedule change and I found out that my booking on first flight from Pak to DOH was cancelled by the ChatDeal, though it was operating normally. I had contacted airline who had advised to contact the travel agents directly for re-booking and refund. However, ChatDeal was unable to give any explanation to what had happened to booking and used lame excuses. I had to buy new ticket for that flight. It's been over three weeks and yet they haven't refunded me the amount for cancelled flight. They have now stopped responding to my emails. AVOID this scam company.

My experience was absolutely… My experience was absolutely phenomenal! Despite seeing negative reviews, I had a fantastic time. I received a call offering add-ons, but when I declined, they respected my choice and didn't bother me again. Instead, they kept me informed about my flight through email. Excellent customer service, and my ticket had no issues. Thumbs up!