Horrible experience! Thought I had a great deal booking with 2 direct flights on American for 2 at $850. Didn't know I was directed to this horrible 3rd party website. Had so much trouble with the agent at the airport getting my flight. She says this happens a lot with 3rd parties. They had our address listed in Ohio and we live in Texas. All said and done it cost us over $2000.00. Wish I paid more attention and read reviews first. Please avoid this agency!!!! Don't know how they are in business. Give them -10 stars. Lesson learned!!!

Excellent assistance I called Joseph Wiliams to help me with a special assistance request as I am visually impaired. Joseph handled my request with great professionalism and friendliness. This experience motivates me to travel with Turkish Airlines in future. Thank you Joseph!Wiliams

Loe was very helpful with wheelchair… Loe was very helpful with wheelchair assistance. He was very quick and knowledgeable. Excellent support. Really appreciate his help.

If I could give 0 stars I would If I could give 0 stars I would. I reserved my seat and then travodeals emails me asking to call. Turns out the seat I reserved does not exist and I have no choice but to pay extra money to get a seat in a different class on the plane or pay extra money to switch flights (despite flight costs being the same - I checked during our phone call). I was not allowed to get a refund even though this was a problem on their end and the woman on the phone was extremely disrespectful saying we were taking too long to figure things out. Also, after we asked to call back later so we could talk things over she still sends us an email with information for our NEW flight and the charge for the switch in place. Not to mention that our caller WAS NOT from the US. I had to check online to see if I was getting scammed because the caller had a strong Indian accent and what they were asking of us was ridiculous.

Great Customer Service! Leo was very prompt and attended my request with attention.