This company will try to rob you, avoid! This company stole £715 ($900) from me in May 2020 when covid hit. Despite a travel ban from UK to USA, they charged my card the full rental amount even though I had emailed to cancel. Like others on here they gave me worthless store credit which I never used as the US border was shut for 20 months. Cannot get a reply from their so called customer services department, but they did manage to put together an 8-page document when I contacted Amex. Amex were only able to refund the deposit, so in fact I could have been a lot worse off. I think this company just relies on the fact that there aren’t too many options location wise but I would urge potential customers to look elsewhere if possible so as not to be left out of pocket.

Great experience!!!! We hired a bike for 10days from Eaglerider Chicago last year August 2022 for our Sturgis adventure. Easy pick up and dropped off. Helpful and friendly staffs. Thank you, Danny Brown and all Eaglerider Chicago staffs for being part of our memorable riding experience!!🙏😀

EagleRider Membership Lacks Transparency & Follow Unethical Practices EagleRider, while offering the potential of amazing experiences, has unethical business practices and their membership program lacks transparency and uses false advertising. I was a member of the EagleRider motorcycle club, which offered a day free credit per month of payment. At the time, I was saving for the max of 24days credits to enjoy a long road trip. It turns out that the free credit covers some bikes, not other bikes,, does not cover sundry charges (a 5 day trip can still costs hundreds of $). Credits can also only be use at some locations. Finally, EagleRider has locked people paying monthly subscriptions into annual terms. The result is one cannot cancel when you want to, even though paying monthly.

Best Motorcycle Rental Service Since 2020 I've been a frequent renter and member of Eaglerider - primarily out of San Francisco and Las Vegas. With a wide selection of bikes (which often get updated!) and an outstanding support staff, you can rest assured that your riding experience will be top notch. Most of my rentals have been checked out by Pascal and I can personally attest to his excellent customer service and bike/riding knowledge. If you're in Vegas and he's handling your rental, you'll be well taken care of. Look no further for the best bike rental experience.

Crap credit system and customer service From Florida, Rented once in Colorado right after signing up. 6 months and 5 rental credits accumulated later and I try to rent at st. Augustine. "Location does not take club credits". Was willing to pick up somewhere else in the way to st. augustine, but it was the same with all 5 of the other central Florida locations. So tell me y tf do u offer monthly credits if not all locations will accept them and y tf won't you give me a refund for the months I paid to accumulate credits, now that I want to cancel?! Don't use this company! Total scam!