Awesome experience We were very pleased with our experience using Eagle Riders. After our first time using them for renting a Harley we decided to join the club which has helped us save money on future rentals. The bikes are in great condition and the customer service was excellent. We were given loads of information on scenic routes to take and “local” spots to check out that tourists wouldn’t typically know about. Highly recommend Eagle Riders!

Absolutely horrendous customer service… Absolutely horrendous customer service and misleading full refund wording on their website. (Might even be illegal) I recently rented 3x Harley’s for a route 66 trip note I’m from the UK so this was a big deal. The deposit was paid and full payment due 4 weeks before collection. Being a good citizen I decided to pay the full amount 3 weeks prior to the full amount being due as the website said full refund available. Unfortunately one of the riders had to pull out for personal reasons. I contacted Eagle riders and asked for a refund on that bike but we still wanted the other 2. To my surprise somewhere in the small print the “full refund” is in the form of store credits😱 (not very useful to me from the UK) as I signed the T&Cs they refused to budge and effectively told me I was stupid to pay the full fee before it was due so nothing they can do. What horrendous customer service is that !! I can only advise other consumers to either not use this company ever or ensure you don’t need to cancel as there full refund text on there website is a scam and misleading.

Great experience!!!! We hired a bike for 10days from Eaglerider Chicago last year August 2022 for our Sturgis adventure. Easy pick up and dropped off. Helpful and friendly staffs. Thank you, Danny Brown and all Eaglerider Chicago staffs for being part of our memorable riding experience!!🙏😀

Crap credit system and customer service From Florida, Rented once in Colorado right after signing up. 6 months and 5 rental credits accumulated later and I try to rent at st. Augustine. "Location does not take club credits". Was willing to pick up somewhere else in the way to st. augustine, but it was the same with all 5 of the other central Florida locations. So tell me y tf do u offer monthly credits if not all locations will accept them and y tf won't you give me a refund for the months I paid to accumulate credits, now that I want to cancel?! Don't use this company! Total scam!

EAGLERIDER WORLDWIDE Having Booked with EagleRider on 4 previous occasions for 4 different continents it has been a real pleasure dealing with the various folks at EagleRider America. A Huge Shout Out to Desiree & Ashley for securing our booking in Australia from Atlanta for riders from Africa. You Rock ,thank you for making it all possible. Just a quick one ...when can we expect a Harley Rental for Antarctica to complete the 7 continents ?