Thanks Alen for taking great care of us Eagle rider takes great care of its clients, every experience has been superb, even when I dropped a bike (I take full insurance). This last year I went a number of times to Burien Seattle branch, Alan always takes great care of me and my pals, he's a customer first kind a guy.

Long time Eaglerider renter and member Long time Eaglerider renter and member. I have used LA, Las Vegas, Seattle, Orlando, Bellville, nj and Staten island locations over the years. Always professional and helpful, reservations always correct and ready as planned. I have used the Staten Island NY location most often. Frederick(sorry if i misspelled) is always helpful and friendly. will be renting again for sure

I've been an Eaglerider member since… I've been an Eaglerider member since 2016 & rented my first bike with them in 2009. The convenience of getting a late model, completely serviced bike for trips is priceless. I've traveled from the Seattle location almost every summer since 2016 and it's always been an excellent experience both pick up and drop off.

Absolutely horrendous customer service… Absolutely horrendous customer service and misleading full refund wording on their website. (Might even be illegal) I recently rented 3x Harley’s for a route 66 trip note I’m from the UK so this was a big deal. The deposit was paid and full payment due 4 weeks before collection. Being a good citizen I decided to pay the full amount 3 weeks prior to the full amount being due as the website said full refund available. Unfortunately one of the riders had to pull out for personal reasons. I contacted Eagle riders and asked for a refund on that bike but we still wanted the other 2. To my surprise somewhere in the small print the “full refund” is in the form of store credits😱 (not very useful to me from the UK) as I signed the T&Cs they refused to budge and effectively told me I was stupid to pay the full fee before it was due so nothing they can do. What horrendous customer service is that !! I can only advise other consumers to either not use this company ever or ensure you don’t need to cancel as there full refund text on there website is a scam and misleading.

My wife and I are from New Zealand and… My wife and I are from New Zealand and in Aug 22 we rented a Motorcycle off EagleRider Orlando for a 3 week trip across the States to Los Angeles. Lora Bonifacio was excellent to deal with in fact she exceeded our expectations in helping us use an expired eagle rider credit that had been put on hold due to the Covid outbreak. Thankyou Lora and the team at Orlando that helped set us up for such a memorable trip. Regards Andrew