Inspecto.com

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4.25
Based on 20 Reviews

5

70.00%

4

10.00%

3

5.00%

2

5.00%

1

10.00%
About Inspecto.com

Inspecto is a legal technology company specializing in helping travellers worldwide with their aviation related compensation.

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Jukka Gronow
FI

Everything was taken care of quite… Everything was taken care of quite professionally. Some confusion with some double emails with the same message, etc.

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Tani Vanhanen
AZ

Inspecto.com Customer Feedback Amazing service! After not receiving my luggage during one of my business trips, I contacted the airline, airport and local staff. None of them helped me and I only got blunt answers that didn't really solve anything. My friend recommended to contact Inspecto.com and I must say I'm very happy I did. Right from my first e-mail, they took the matter in their hands and the only thing I had to do was just sit and wait. I was informed regularly when the situation was proceeding until they told me that the compensation is on the way! I was positively surprised and all I can say is that if you haven't tried Inspecto.com yet, you should try at least! You will not be disappointed.

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Scott
GB

Lied about airline refusal to pay out. Useless I approached Inspecto to proceed with getting compensation from Emirates for a delayed flight. Within a day they had come back to me saying that the airline had refused to pay out, and therefore it would need to go to court. It would then of course mean fees going up, and my payout reducing considerably. There was no evidence provided of this response from the airline, which rang alarm bells. I therefore emailed the airline directly, and they agreed to pay out in full without any hassle. It was alarming to me about how little evidence was provided of the airline’s refusal. Given how easily they paid me out directly, it seems poor that either Inspecto do not have the expertise to get the immediate payout, or that they are underhand enough to lie to clients in order to increase their fees. Very poor service, and I terminated services as a result. Avoid.

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Mariska
FI

Professional, great service! After informing Inspecto about my flight delay, they handled my case pretty quickly. The communication was clear, professional and the service was great! Happy to recommend Inspecto to others :)

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Nicole Litman
GB

Inspecto seemed to be in the ball at… Inspecto seemed to be in the ball at first. Like others, communications ceased around Fall, 2020 after previously learning they were prepared to go to trial. I sent an email to check in yesterday and it bounced back to me. The site is down. I am very concerned as they have so much of our information. I need answers!

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