I am extremely dissapponted I am extremely dissapponted. I have been begging a supervisor to contact me because the rep who assisted with our hotel stay, messed up room type and I had to pay cash at hotel anyway, in addition to being charged by allied..i called back today to try to make some headway and the rep would not let me speak and is defending himself with lies and raising his voice at me and I have been promised a phone call from manager.five times just today. No call and no resolution. If all calls are recorded as Derek promised then this last phone call with me as a customer who is being charged 4000 for a 24 night stay, 4 of which I had to repay, will have been recorded also.

Holly was exceptional in her assistance… Holly was exceptional in her assistance with getting our family exactly what we wanted for our trip. She went out of her way to make last minute adjustments, as our minds were very flexible when it came to planning this trip. We look forward to working with her in the future on other big occasions such as this Christmas on the Beach! Thanks again Holly!!

Great site First off this site is a life saver for ur enlisted personnel overseas. Getting home for us is hard but you all made it happen and for that I am extremely grateful. Second off Samantha Pair had great customer service she was as swift and as patient with our time difference as possible. I'm very grateful for everything you guys have done for me.

DON'T LET THE MILITARY IN THEIR NAME FOOL U (LOAN SHARKS) Lets put it this way, I was looking for a flight from Tampa to Charlotte, I'm thinking it shouldn't be too bad its a barely a 2 hr flight and I already had researched the flight cost (it was about $400-$450) so I figured I would use MFT seeing how they "cater" to the military and I didn't want to spend the money right away. Well I got a call and info in my email and the cost for this flight would be almost $1300 DOLLARS (payments for the next 17 months) thru MTF..R U KIDDING ME?? The mark up/ interest rate is ridiculous and if anybody goes thru these loan sharks your a damn fool.

My Experience I am very please with the friendly and professional service received, and I have complied with instructions given by your staff but if you are such a huge/large firm/company then why do have only one fax number? It very frustrating and annoying, don't use high tech gadgets nor iphone capability, I am old school!!, to send a DFAS document to your finance dept. to complete the process!!!! Business is business but without the correct tools the business could fall!!!