Nathan
GBHonestly a star is to much for this… Honestly a star is to much for this accommodation. They where aggressive and unhelpful, they decided to add charges the day before we arrived leaving us no option but to pay. This included charges for making the beds, towel hire and exasperated deposits to the tone of around 1500 euros in total. Safe to say the whole company is a scam, after we cleaned the night before they claimed ludicrous levels off mess to justify withholding the deposit. NONE of their claims where supported with evidence expect a picture of dirty towels!!! Moreover when we appealed they basically said we where lying and they did not need to give evidence, despite this going against their own policy. Holiday from HELL…. DONT STAY HERE!!!
Nav
GBNot happy with their service at all! The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.
Javier Castillo
ESPerfect chalet with stunning views This quiet chalet was perfectly located with amazing terrace views, as well as access, to the coves below. Also, Tossa de Mar was a short 10-minute cab, so we were able to enjoy lunch and dinner in this quaint town. We will definitely be coming back next year.
Charlotte
GBI will definitely be booking through… I will definitely be booking through Club Villamar again. They were so helpful and responded really quickly to any queries we had. The booking and payment process was really easy. I cannot recommend this villa enough! We were a group of 4 adults and 4 kids including 2 small babies. They were able to provide multiple cots and a highchair. The pool was beautiful and perfect for the children (although it is deep) as it’s just off the kitchen so we could keep an eye on them at all times. The living space a huge and perfect for evenings. Lots of on street parking (we had 2 cars). The only suggestion I have is that it would have been helpful to know the rubbish collection days as by the end of the week we had quite a lot of rubbish/recycling built up Other than that it was perfect!
James Clinton Hunt
GBAbsolutely horrible company Absolutely horrible company. Rude and unhelpful throughout our whole experience. Charging extra for towels and bed sheets, being rude when asked simple questions about travel to and from the property - AND, refusing to pay back a 1000€ deposit whilst manufacturing reasons to not do so. They accused us of drug use and all sorts of misdemeanours and have now blocked us from appealing to get our money back. DO NOT BOOK WITH THESE FRAUDSTERS.