Customer Peter W
GBShabby and dangerous villa Shabby and dangerous villa. Do NOT book! Requires: new oven new fridge new bed new parasols and instructions to the effect that the door to the pool outside automatically locks when shut! Trying to be careful with the air conditioning we shut the door and the result was two 70 year old and a 4 year old stuck outside in the evening with no dry towels, no food, no drink, no phones and no clothes or shoes. The representative eventually came 3 hours later!!!!
Mr Allan
GBGreat villa with super views Club Villamar were great to deal with. We had a great stay at a villa with super amenities. It was clean, in a great location and had an amazing pool with great views. Club Villamar had great communication and were helpful when we knew we were going to be late.
Nathan
GBHonestly a star is to much for this… Honestly a star is to much for this accommodation. They where aggressive and unhelpful, they decided to add charges the day before we arrived leaving us no option but to pay. This included charges for making the beds, towel hire and exasperated deposits to the tone of around 1500 euros in total. Safe to say the whole company is a scam, after we cleaned the night before they claimed ludicrous levels off mess to justify withholding the deposit. NONE of their claims where supported with evidence expect a picture of dirty towels!!! Moreover when we appealed they basically said we where lying and they did not need to give evidence, despite this going against their own policy. Holiday from HELL…. DONT STAY HERE!!!
Reinout Groen
NLNice villa in a good location Nice villa in a good location. Better than on a pictures . During our stay we had some issues , but customer service immediately responded and on the next day local agent resolved our query . Definitely will recommend this company and will use its services again in the future
Nav
GBNot happy with their service at all! The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.