Straight-forward booking and helpful… Straight-forward booking and helpful communication along the way. Email were answered swiftly. The villa was in good condition and matched the expectations. The local representative was helpful and attentive. We did have one issue. Club Villamar changed bank account after they sent an payment reminder e-mail but before I transferred the money, so there was emails back and forth to track down the payment. This made me question the authencity, but eventually the money was received, and everything was back on track. I wish the payment could have been made with a credit card instead of bank transfer to avoid the hassle and the cost of international money transfer.

This is the 4th time we have booked… This is the 4th time we have booked through Villamar and each has been perfect , the villas are always clean and well located and descirbed correctly. Villamar always respond to any questions promtly, we feel we can trust and rely on them and although we have only just got back are looking to book for next year soon

Nice villa in a good location Nice villa in a good location. Better than on a pictures . During our stay we had some issues , but customer service immediately responded and on the next day local agent resolved our query . Definitely will recommend this company and will use its services again in the future

Not happy with their service at all! The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.

Simple straight forward dealings and… Simple straight forward dealings and arrangements with all aspects of our holiday. However, had no issues to deal with at any stage.