Simple straight forward dealings and… Simple straight forward dealings and arrangements with all aspects of our holiday. However, had no issues to deal with at any stage.

Our holiday in villa Frisina was… Our holiday in villa Frisina was amazing, we would love to go back anytime. Villa Frisina welcomes children and pets, which was important for us as we were travelling with our family. There is a huge garden covered with beautiful flowers, fruit and palm trees, barbecue facilities and a private pool for holidaymakers, which completes the cloudless relaxation. The house was spacious and clean, also had 2 showers. Two minutes walk from us was a Spar where we could go shopping. By car we could reach the centre of Tossa de Mar and Lloret de Mar in a few minutes. We could enjoy the sun on beautiful beaches nearby. I would gladly recommend Villa Frisina to anyone who wants a beautiful and relaxing holiday.

Straight-forward booking and helpful… Straight-forward booking and helpful communication along the way. Email were answered swiftly. The villa was in good condition and matched the expectations. The local representative was helpful and attentive. We did have one issue. Club Villamar changed bank account after they sent an payment reminder e-mail but before I transferred the money, so there was emails back and forth to track down the payment. This made me question the authencity, but eventually the money was received, and everything was back on track. I wish the payment could have been made with a credit card instead of bank transfer to avoid the hassle and the cost of international money transfer.

Honestly a star is to much for this… Honestly a star is to much for this accommodation. They where aggressive and unhelpful, they decided to add charges the day before we arrived leaving us no option but to pay. This included charges for making the beds, towel hire and exasperated deposits to the tone of around 1500 euros in total. Safe to say the whole company is a scam, after we cleaned the night before they claimed ludicrous levels off mess to justify withholding the deposit. NONE of their claims where supported with evidence expect a picture of dirty towels!!! Moreover when we appealed they basically said we where lying and they did not need to give evidence, despite this going against their own policy. Holiday from HELL…. DONT STAY HERE!!!

This is the 4th time we have booked… This is the 4th time we have booked through Villamar and each has been perfect , the villas are always clean and well located and descirbed correctly. Villamar always respond to any questions promtly, we feel we can trust and rely on them and although we have only just got back are looking to book for next year soon