Bárður Við Skipá
DKStraight-forward booking and helpful… Straight-forward booking and helpful communication along the way. Email were answered swiftly. The villa was in good condition and matched the expectations. The local representative was helpful and attentive. We did have one issue. Club Villamar changed bank account after they sent an payment reminder e-mail but before I transferred the money, so there was emails back and forth to track down the payment. This made me question the authencity, but eventually the money was received, and everything was back on track. I wish the payment could have been made with a credit card instead of bank transfer to avoid the hassle and the cost of international money transfer.
Nav
GBNot happy with their service at all! The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.
Reinout Groen
NLNice villa in a good location Nice villa in a good location. Better than on a pictures . During our stay we had some issues , but customer service immediately responded and on the next day local agent resolved our query . Definitely will recommend this company and will use its services again in the future
Rob Ellis
GBWe had a great experience with Club Villamar! We had a great experience with Club Villamar. Communication was excellent, the property was as described and actually exceeded expectations. We had a representative on hand during our stay who was always available when needed and very friendly too. Highly recommended this company 👍🏻
James Clinton Hunt
GBAbsolutely horrible company Absolutely horrible company. Rude and unhelpful throughout our whole experience. Charging extra for towels and bed sheets, being rude when asked simple questions about travel to and from the property - AND, refusing to pay back a 1000€ deposit whilst manufacturing reasons to not do so. They accused us of drug use and all sorts of misdemeanours and have now blocked us from appealing to get our money back. DO NOT BOOK WITH THESE FRAUDSTERS.