Alex
ESThe house was very good except that it… The house was very good except that it lacked air conditioning. Apart from that we have been trying to contact them for 3 weeks and they do not answer our calls or emails and after paying €1000 deposit they still have not returned them to us
Nav
GBNot happy with their service at all! The villa was beautiful but the hospitality was not what we expected. Firstly, we arrived there with family of 9 including kids in 34 degrees weather and there was absolutely no water to drink. The air conditioning wasn't working in one the bedrooms and we were told that it will be fixed in 2 days but no one bothered to even answer our phone calls. No hand-wash, no towels , bath mats in any of the toilets. So basically, if you go there, you are meant to bring everything with you, they won't even provide you water. Overall, villa was clean but I wish we had a better experience.
James Clinton Hunt
GBAbsolutely horrible company Absolutely horrible company. Rude and unhelpful throughout our whole experience. Charging extra for towels and bed sheets, being rude when asked simple questions about travel to and from the property - AND, refusing to pay back a 1000€ deposit whilst manufacturing reasons to not do so. They accused us of drug use and all sorts of misdemeanours and have now blocked us from appealing to get our money back. DO NOT BOOK WITH THESE FRAUDSTERS.
Reinout Groen
NLNice villa in a good location Nice villa in a good location. Better than on a pictures . During our stay we had some issues , but customer service immediately responded and on the next day local agent resolved our query . Definitely will recommend this company and will use its services again in the future
Charlotte
GBI will definitely be booking through… I will definitely be booking through Club Villamar again. They were so helpful and responded really quickly to any queries we had. The booking and payment process was really easy. I cannot recommend this villa enough! We were a group of 4 adults and 4 kids including 2 small babies. They were able to provide multiple cots and a highchair. The pool was beautiful and perfect for the children (although it is deep) as it’s just off the kitchen so we could keep an eye on them at all times. The living space a huge and perfect for evenings. Lots of on street parking (we had 2 cars). The only suggestion I have is that it would have been helpful to know the rubbish collection days as by the end of the week we had quite a lot of rubbish/recycling built up Other than that it was perfect!