Catalina Savill
GBFarebubble has been communicating every… Farebubble communicated every step of the way in the process of purchasing my airline tickets. My agent Juan Carlos has followed up with a phone call after every email to make sure there was no confusion or additional questions. I called Farebubble a few weeks later and the same agent I spoke to the first time returned my call promptly on Saturday evening. Juan Carlos helped me the first time and once again just now when I had another question. Superb customer service! I recommend Farebubble.com.
Alex Hales
INI booked a ticket via Momondo through… I booked a ticket via Momondo through them from JED to MED and the price was great. Also, gave me bags option which was cheaper to book with them than with the airlines. Awesome support Azam did a great job
S. Black
GBUnreliable Was told: "Your booking is under process, confirmation email and e ticket should be received within the next 12 hours." When no confirmation was forthcoming, I called to be informed that the airline could not confirm and the new fare would be increased well over 50% the price of the original. Seems like "BAIT & SWITCH"
RJ
GBLegit Site, Great Price Pros: They offered a great price and service. They followed up and provided clarifications and details needed. If this was provided after the very first call, experience would have been lot smoother. Improvement Areas: 1) They took much longer than other travel agencies to provide ticket reference number which made us question the authenticity of the transaction itself and led to confusion. 2) The customer care number does not specify their operating hours. It routes you to voicemail with the message that there was a high call volume, again leading to anxious consumer.
Tan
GBAmazing customer service from Sara Amazing customer service from Sara. She ensured to search for alternative flights per our requirements when one we booked was too full and also made sure to call back and confirm our reservation was confirmed. Great work!