MW
CHUltra competitive flight price at… Ultra competitive flight price at roughly 60% of the airline‘s direct booking published price. Kevin Lopez did provide excellent service. Only small drawback is you get the confirmation after roughly half a day of wait, in which you keep your fingers crossed that the rate goes through. Will definetly use this service again. Those who argue it may be scam be assured it definetly is not. it‘s just the rates are ultra competitive.
Tan
GBAmazing customer service from Sara Amazing customer service from Sara. She ensured to search for alternative flights per our requirements when one we booked was too full and also made sure to call back and confirm our reservation was confirmed. Great work!
Rob H
GBI saw the 4.1 star rating on Trustpilot and thought… I saw the 4.1 star rating on Trustpilot and thought, "maybe this one is legit." Advertised price was $25 lower than anywhere else online, which was jussssst enough to make me take this risk. Within 30 minutes of purchasing, I was called on Whatsapp and told that the actual price was 33% higher than what was listed and that it had "just changed." (It had not... I re-purchased the tickets from the airline right afterward for a lower price than they were quoting me). When I said I wanted to cancel the charge and not go through with the purchase, I was told that I wasn't allowed to and that they had already charged my card (which was a LIE). When I told them this was fraudulent, he asked me to hold so that he could "talk to his supervisor" (as an aside, he never put me on hold, he just kept breathing into the phone). Thirty seconds later, I could magically cancel my reservation since they had never charged my card. At least it all happened quickly. The whole operation seems like it's one dude in India repeatedly pulling a bait and switch on customers. Stay away.
RJ
GBLegit Site, Great Price Pros: They offered a great price and service. They followed up and provided clarifications and details needed. If this was provided after the very first call, experience would have been lot smoother. Improvement Areas: 1) They took much longer than other travel agencies to provide ticket reference number which made us question the authenticity of the transaction itself and led to confusion. 2) The customer care number does not specify their operating hours. It routes you to voicemail with the message that there was a high call volume, again leading to anxious consumer.
Michelle Wong
GBit's legit The Chat feature has someone responds right away during business hours. Kevin is very helpful and patient. I changed the flight plans several times and he was very accommodating. I ended up canceling the flights within 24 hours and got my refund back. It's not a scam.