Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.

Hello! Ana Gacia Hello! With this message I want to congratulate Ana García for her good work and dedication to her clients, she is very professional, she has explained every detail of my entire flight process with great patience and has helped me resolve a given step, always with kindness and disposition in your treatment for me… Congratulations !!! ANA GARCÍA thank you so much.

Great customer service the gentleman… Great customer service the gentleman helped me for over an hour and was really patient with me and ended up finding a decent deal for a last minute flight. He also walked me through everything and made sure that I understood everything.

Sammy is the real deal Sammy is the real deal. Me, my friends and family will from now on only use Sammy. He is persistent until he delivers what he promised. How refreshing is that

NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE