Great customer service the gentleman… Great customer service the gentleman helped me for over an hour and was really patient with me and ended up finding a decent deal for a last minute flight. He also walked me through everything and made sure that I understood everything.

NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE

Sammy is the real deal Sammy is the real deal. Me, my friends and family will from now on only use Sammy. He is persistent until he delivers what he promised. How refreshing is that

Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

I booked my round-trip.Come to find out… I booked my round-trip.Come to find out my trip was pending. When I called , they said that the seats were all sold out. But if I paid four hundred and fifty dollars I can be upgraded. They should not sell Seats if they are not available.