NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE

I booked my round-trip.Come to find out… I booked my round-trip.Come to find out my trip was pending. When I called , they said that the seats were all sold out. But if I paid four hundred and fifty dollars I can be upgraded. They should not sell Seats if they are not available.

Hello! Ana Gacia Hello! With this message I want to congratulate Ana García for her good work and dedication to her clients, she is very professional, she has explained every detail of my entire flight process with great patience and has helped me resolve a given step, always with kindness and disposition in your treatment for me… Congratulations !!! ANA GARCÍA thank you so much.

Matthew provided great customer… Matthew provided great customer service. He was patient, understanding and met my personal wants. He also followed up, ensuring that I received my tickets and the information was correct.

Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.