CarmenGalletti
PRMatthew Smith was helpful in getting me… Matthew Smith was helpful in getting me a flight. What I disliked is that I had chosen a deal on the website and was told it was unavailable but instead of getting a deal at the same price, I had to get a pricier offer.
Krzysztof
GBGreat deals provided by Sammy he gave… Great deals provided by Sammy he gave me the great deal for my tickets. Good service support team.
Court
GBGreat customer service the gentleman… Great customer service the gentleman helped me for over an hour and was really patient with me and ended up finding a decent deal for a last minute flight. He also walked me through everything and made sure that I understood everything.
Lauren Favicchio
GBI booked my round-trip.Come to find out… I booked my round-trip.Come to find out my trip was pending. When I called , they said that the seats were all sold out. But if I paid four hundred and fifty dollars I can be upgraded. They should not sell Seats if they are not available.
Erica
CAGood customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.