What a great and easy experience Sammy… What a great and easy experience Sammy was wonderful to work with and I can’t wait to take my trip.

NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE

Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.

My goto site for affordable trips I use this website almost exclusively to book my travel. It’s best to book early but if you are a procrastinator like me, they do their best to get you an affordable flight. Sammy was my customer service representative today and he was incredibly helpful at finding flights that met our needs. He was friendly, professional, and set a goal to keep us happy in our reservation and he succeeded in doing so.