My goto site for affordable trips I use this website almost exclusively to book my travel. It’s best to book early but if you are a procrastinator like me, they do their best to get you an affordable flight. Sammy was my customer service representative today and he was incredibly helpful at finding flights that met our needs. He was friendly, professional, and set a goal to keep us happy in our reservation and he succeeded in doing so.

Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

Good customer service I was organizing the purchase of an emergency ticket to Canada for a friend who was difficult to reach in Costa Rica. I talked to Sammy and Rust several times, they were very helpful, respectful and understanding. Even when the call dropped, they called me back quickly. They helped a frustrating situation be more manageable.

DO NOT USE IT! DO NOT USE IT! I booked a flight with them through Jetcost and after see they didn´t charge my credit card I call them to see what is the problem. First, they were answer my doubts and it seemed they were working but then, they just stopped to answer me and hanged up the phone. I called through another number phone, they just were mean with me and hanged up the phone multiples time. At the last time, they increased the price and again they were so mean with me and hanged up the phone.

What a great and easy experience Sammy… What a great and easy experience Sammy was wonderful to work with and I can’t wait to take my trip.