NOT RELIABLE DO Not Use Terrible service. Never received confirmation of flight. After multiple calls to FFD I got an english speaking person who told me my flight was sold out with Spirit. Again no prior notice from them. DO NOT USE

My goto site for affordable trips I use this website almost exclusively to book my travel. It’s best to book early but if you are a procrastinator like me, they do their best to get you an affordable flight. Sammy was my customer service representative today and he was incredibly helpful at finding flights that met our needs. He was friendly, professional, and set a goal to keep us happy in our reservation and he succeeded in doing so.

Hello! Ana Gacia Hello! With this message I want to congratulate Ana García for her good work and dedication to her clients, she is very professional, she has explained every detail of my entire flight process with great patience and has helped me resolve a given step, always with kindness and disposition in your treatment for me… Congratulations !!! ANA GARCÍA thank you so much.

Bad customer Service, they offer what thet can't really do I was waiting for my booking to be charged on my card. Got a call from their Customer Service. Very bad spanish, hard to understand. Tried to continue in english, but she continued in spanish. My flight had a new price, she was making presure on me to check the new offer she sent me on email. She even said "don't hang up, read the e-mail, answer and we can make the booking". I said I needed time to like at it, she even asked me how long. At the end, she hanged up the call, cause, cancelled my booking because she couldnt convince me with her very unfriendly pressure.

Matthew Smith was helpful in getting me… Matthew Smith was helpful in getting me a flight. What I disliked is that I had chosen a deal on the website and was told it was unavailable but instead of getting a deal at the same price, I had to get a pricier offer.