Unprofessional and untrustworthy! Although they seemed very professional at first, they did not honour their cancellation and refund policy. I cancelled more than a month before my tour for the Vatican and even though their policy clearly states that they would refund any cancellation that was made more than 72 hours before the tour, and they emailed me saying that they would process the refund, it has been one month after the tour and they haven’t refunded anything to date. Stay away from this company, it’s not trustworthy at all! Book via trusted website or you will lose your money. Very disappointed!

Great tours, great company Takewalks went through a lot during the pandemic as did all travel agencies. However, they pulled through and actually honored my future travel credit last September. I went to Italy and could not have been more impressed with the expert guides and amazing experiences. I am grateful for the follow up that I received after posting an uncomplimentary review - they made it right and went above and beyond.

Our family of six Our family of six, including two children, took a tour of London with Nick. He was the best tour guide I have had. He knows so much about the area and has a very genuine personality. He gave special attention to our grandchildren and made sure they were included.

Takewalks.com Venice Susan of takewalks.com in Venice was excellent! She was very knowledgeable, entertaining and helpful. The walk made an excellent start to my holiday and I would highly recommend her. I was there on 19 March 2019. Joy

Venice 2023 This tour was well worth the money. Our guide Elena was extremely friendly and knowledgeable, she really made the experience unforgettable. We were allowed into the Doge's Palace an hour before the General public which meant that we could take photos without people crowded in them, as well as appreciate the grandeur without feeling rushed. I would definitely recommend this tour to anyone visiting Venice, it was a highlight of my trip!