Jo
GBAvoid! I have taken similar bike tours in Seville and Boston and not once have I ever encountered such horrible customer service. My husband and I took the Central Park tour and at the last stop his chain was damaged. The tour guide left us and told us to find our way back to the store! We thought guidance and the ensuring our safety was included in the price of the tour ... turns out it's not! I called the store and after being transferred a couple of times the girls told me the same response. After 40 minutes we got to the store and all they cared to do was defend their actions and make sure that we had insurance (which was an extra hidden cost not included in the initial fee). So avoid these folks like a plague. They should learn to prioritize the customer not a stupid bike and treat us with a little kindness
JoAnn - Bloomsburg PA
GBExcellent, convenient, friendly! Recently visited NYC and rented bikes to tour Central Park. Central Park Sightseeing LLC is convenient to the park, has great bikes with helmets, locks and baskets included in the rental fee (choose any or all options). They are well organized, and moved people through very quickly and efficiently. Highly recommend a bike tour - fantastic experience!
Yvan Bonneterre
CAbad and good experience the bicycles chains fell off constantly . We had to pay a penalty fee of $20 because we were late 5 minutes but the 5 minutes was lost in line when we got back !!!!!!!
denise
MXNice views, more attention needed from guide I liked the places where the tour took us, but I wasn´t able to hear anything about the history or any explanation because I was the last in the bike´s line, and I guess the tour guide was heard just for the 2 or 3 first persons in the line... Also he should paid more attention to the group because it was easy to stay back at some sreet cross, we almost got lost...
Alaska
GBNot the guides fault Company refused to refund or credit a portion of our fee when we were unable to complete our tour in Central Park. They shouldn't have sold that time slot when they knew there would be road closures within the park due to a concert that has been prearranged. That being said, great guide.