Overall good but a few professionalism issues Overall, I really enjoyed the tour- the guide was knowledgeable and the biking was easy and relaxed. However, I did not appreciate that the tour started 20 minutes late and was longer than the 90 minutes stated on the website (would be better to say 1.5-2 hours so people can plan their days around it). Also, the tour guide (Joel) hit on me quite obviously during the tour and afterwards, which was really uncomfortable for me and my brother. Just because someone is being polite or friendly does not mean that you should abandon all professionalism because you think they're interested. Gross.

Good experience altogether The company's website is not always reliable - my upfront payment was taken off my bank account several times and it took several days for the undue expenses to be refunded - but this was a bug and not dishonesty. When on the premises, be prepared to be strongly advised to pay for an insurance. They say that baskets are included in the price, this is not possible if you want a men's bike. Also, they don't have toilets for their consumers and send you to the nearby pizzeria, which I find weird. Good points are that the bikes they provided are pretty good, and the tour itself was interesting. Group size is actually limited to 15 people, an appropriate number.

Nice views, more attention needed from guide I liked the places where the tour took us, but I wasn´t able to hear anything about the history or any explanation because I was the last in the bike´s line, and I guess the tour guide was heard just for the 2 or 3 first persons in the line... Also he should paid more attention to the group because it was easy to stay back at some sreet cross, we almost got lost...

Not the guides fault Company refused to refund or credit a portion of our fee when we were unable to complete our tour in Central Park. They shouldn't have sold that time slot when they knew there would be road closures within the park due to a concert that has been prearranged. That being said, great guide.

First time in New York :) Online booking offers discounted prices, was easy and quick. Staff were all very friendly and were happy to answer all our inquiries about Broadway shows, the park etc....