Caution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!

Not bad - but tour guide could be more friendly. Did a zipline tour on the week-end, and was not exactly what I expected. Felt like it was pretty expensive for how long the tour lasted. The zip-lining itself was fun, but the tour guide acted like he really didn't want to be there. I would definitely try zip-lining again, but might try a different company next time. Altogether, I would rate it 3-stars. Could definitely have been 4-stars if the guide was a bit friendlier to people who paid a lot of money to be there.

Pearl Harbour Tour Found a Pearl harbour tour online and booked over the phone through Hawaii tours. The staff member was very helpful and informative and gave me the confidence that I was getting what I wanted. I received excellent email and phone confirmation. The company that I toured with was Hoku tours. They picked me up opposite my hotel right on time. My tour guide was absolutely fantastic and the tour schedule was outstanding. There were so many versions and companies to do a tour of Pearl Harbor with it was overwhelming and yet I am very glad I chose this company.

I'm getting my refund !!!!!!! As said in earlier I contacted Dept of Commerce and Consumer Affairs (Honolulu) about not getting my refund from BEST of HAWAII. Quick response from the DCCA was that Best of Hawaii are now posting a cheque to me for my refund. Staff at DCCA have been excellent and continue to followup until I receive my cheque (I'm in Australia). Contact them if you haven't received your refund. They WILL take action on your behalf. DON'T LET BEST OF HAWAII GET AWAY WITH YOUR MONEY

Vacation highlight Nate was an excellent guide: easy going, yet very focused on the particular needs of his guests. He made connections with every individual on board and was highly engaging about the birding, locales, conservation, and the history and culture of Hawaii. We saw all three endemic species of bird that survive on Oahu as well as--on a golf course!--Bristle Thighed Curlew and exhilarating fly-by views of a Laysan Albatross. A truly memorable outing capped off with views of a sleeping Hawaiian Monk Seal. I highly recommend the excursion to birders. Good work; keep it up! Aloha!! Regards, Adam Get Outlook for Android