Rev. Anette
GBIsaiah Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor. I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor. My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.
Lorrie Swan
CAThe show was amazing but I was… The show was amazing but I was disappointed with the food. I had been to a similar event many years ago and remember wonderful dinner of a variety of salads combined with roasted pig I can’t remember if it was cooked in the ground or over a fire but it was amazing. The buffet that was served was not great although a variety of meats and fishes. they were over cooked and dry. That combined made the dinner something to take care of hunger but quite unremarkable.
Kevin
AUI'm getting my refund !!!!!!! As said in earlier I contacted Dept of Commerce and Consumer Affairs (Honolulu) about not getting my refund from BEST of HAWAII. Quick response from the DCCA was that Best of Hawaii are now posting a cheque to me for my refund. Staff at DCCA have been excellent and continue to followup until I receive my cheque (I'm in Australia). Contact them if you haven't received your refund. They WILL take action on your behalf. DON'T LET BEST OF HAWAII GET AWAY WITH YOUR MONEY
Lindsey Hotboots
GBNETTY IS THE BEST!!!! Magical experience thanks to the BEST tour guide Netty! Not only did she lead us through a wonderful adventure, she saved us in shorts and flip flops (unprepared) ensured we got towels and blankets before we left. Make sure you bundle up! Freezing conditions in winter months, but so worth it!
Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.