Richard Gundacker
GBI booked the Star of Honolulu dinner… I booked the Star of Honolulu dinner cruise and made a mistake in the booking. I booked 5 people instead of a party of 4. the representative immediately called me back to notify me of my mistake and refund my money for the additional ticket. Once we arrived at the dock it was easy and accommodating to pick up the tickets. my mother was in a wheelchair and was not looking for any special treatment. We were all in line waiting to board when a member came over and escorted my mother up the ramp onto the ship and brought us to our table. The waiter, dinner, and show were all above expectations. I would recommend this experience.
David E
GBPCC and island tour We booked a tour+visit to the Polynesian Cultural Center Driver was great, explaining a lot of what we saw and the historical context. Very entertaining as well, kept us looking out the windows and laughing. Some issues - A little too many comments on the "government doesn't do it's job" line. Tell me the facts and I can decide for myself. Also, more for the tour description - it mentions seeing the LDS Temple. Viewing it from a distance while driving along didn't really qualify. Also had an issue with the tickets. At the price we thought we were getting the VIP tickets, but it was not so. No difference booking through BestOf and booking with the Polynesian Cultural Center directly.
Colleen Maxwell
GBAwesome adventure I loved Kualoa Ranch ATV adventure. Came prepared with face guard, can get dirty. Loved the hosts, took pictures/video at a beautiful rest spot. Scenery was absolutely beautiful, mountains with lush greenery was perfect for photos/video. Highly recommend to everyone.
Veronica Hawk
GBGreat trip to the Napoli coast! Great trip to the Napoli coast. The staff of Holoholo charters did an excellent job of everything, from piloting the boat to talking with each guest to advice on seasickness. Unfortunately there were 4 boats in the same location at the same time, so you can up sell single boat tours. They should have included advise on caring for our oceans, wildlife & reefs. As it was, some who were snorkeling were swimming down to pull on the coral.
Michael Stroud
GBCaution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!