I'm getting my refund !!!!!!! As said in earlier I contacted Dept of Commerce and Consumer Affairs (Honolulu) about not getting my refund from BEST of HAWAII. Quick response from the DCCA was that Best of Hawaii are now posting a cheque to me for my refund. Staff at DCCA have been excellent and continue to followup until I receive my cheque (I'm in Australia). Contact them if you haven't received your refund. They WILL take action on your behalf. DON'T LET BEST OF HAWAII GET AWAY WITH YOUR MONEY

No refund I did a reservation the 20th September (to have the tour on 24 October and they called me to change the tour because It wasn't available). I had to cancel the 2nd October. They said 15-20 days to refund.....Today it's 13 November. STILL WAITING refund. I called many times, I wrote emails...no answer. Order number: RCRBE1P

PCC and island tour We booked a tour+visit to the Polynesian Cultural Center Driver was great, explaining a lot of what we saw and the historical context. Very entertaining as well, kept us looking out the windows and laughing. Some issues - A little too many comments on the "government doesn't do it's job" line. Tell me the facts and I can decide for myself. Also, more for the tour description - it mentions seeing the LDS Temple. Viewing it from a distance while driving along didn't really qualify. Also had an issue with the tickets. At the price we thought we were getting the VIP tickets, but it was not so. No difference booking through BestOf and booking with the Polynesian Cultural Center directly.

This was one of my best experiences of… This was one of my best experiences as a tourist. Our guide was knowledgeable, and has a beautiful Voice. He was funny and very creativa person. He went beyond my expectations. I had never been in Hawai and had a wonderful overview of it. I highly recommended it! Thank you!!

Great trip to the Napoli coast! Great trip to the Napoli coast. The staff of Holoholo charters did an excellent job of everything, from piloting the boat to talking with each guest to advice on seasickness. Unfortunately there were 4 boats in the same location at the same time, so you can up sell single boat tours. They should have included advise on caring for our oceans, wildlife & reefs. As it was, some who were snorkeling were swimming down to pull on the coral.