Caution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!

Great trip to the Napoli coast! Great trip to the Napoli coast. The staff of Holoholo charters did an excellent job of everything, from piloting the boat to talking with each guest to advice on seasickness. Unfortunately there were 4 boats in the same location at the same time, so you can up sell single boat tours. They should have included advise on caring for our oceans, wildlife & reefs. As it was, some who were snorkeling were swimming down to pull on the coral.

I'm getting my refund !!!!!!! As said in earlier I contacted Dept of Commerce and Consumer Affairs (Honolulu) about not getting my refund from BEST of HAWAII. Quick response from the DCCA was that Best of Hawaii are now posting a cheque to me for my refund. Staff at DCCA have been excellent and continue to followup until I receive my cheque (I'm in Australia). Contact them if you haven't received your refund. They WILL take action on your behalf. DON'T LET BEST OF HAWAII GET AWAY WITH YOUR MONEY

Not bad - but tour guide could be more friendly. Did a zipline tour on the week-end, and was not exactly what I expected. Felt like it was pretty expensive for how long the tour lasted. The zip-lining itself was fun, but the tour guide acted like he really didn't want to be there. I would definitely try zip-lining again, but might try a different company next time. Altogether, I would rate it 3-stars. Could definitely have been 4-stars if the guide was a bit friendlier to people who paid a lot of money to be there.

I didnt find it that helpful and found… I didnt find it that helpful and found a lot of the dialogue repetitive. I would have liked more details on stops. Also found some stops missing or inaccurate. Some stops were blocked off even though the instructions said differently. I regret the purchase.