Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.
Colleen Maxwell
GBAwesome adventure I loved Kualoa Ranch ATV adventure. Came prepared with face guard, can get dirty. Loved the hosts, took pictures/video at a beautiful rest spot. Scenery was absolutely beautiful, mountains with lush greenery was perfect for photos/video. Highly recommend to everyone.
Lindsey Hotboots
GBNETTY IS THE BEST!!!! Magical experience thanks to the BEST tour guide Netty! Not only did she lead us through a wonderful adventure, she saved us in shorts and flip flops (unprepared) ensured we got towels and blankets before we left. Make sure you bundle up! Freezing conditions in winter months, but so worth it!
Adam
NZVacation highlight Nate was an excellent guide: easy going, yet very focused on the particular needs of his guests. He made connections with every individual on board and was highly engaging about the birding, locales, conservation, and the history and culture of Hawaii. We saw all three endemic species of bird that survive on Oahu as well as--on a golf course!--Bristle Thighed Curlew and exhilarating fly-by views of a Laysan Albatross. A truly memorable outing capped off with views of a sleeping Hawaiian Monk Seal. I highly recommend the excursion to birders. Good work; keep it up! Aloha!! Regards, Adam Get Outlook for Android
Gabriela Canales
MXThis was one of my best experiences of… This was one of my best experiences as a tourist. Our guide was knowledgeable, and has a beautiful Voice. He was funny and very creativa person. He went beyond my expectations. I had never been in Hawai and had a wonderful overview of it. I highly recommended it! Thank you!!