Gary Hooser
GBNot bad - but tour guide could be more friendly. Did a zipline tour on the week-end, and was not exactly what I expected. Felt like it was pretty expensive for how long the tour lasted. The zip-lining itself was fun, but the tour guide acted like he really didn't want to be there. I would definitely try zip-lining again, but might try a different company next time. Altogether, I would rate it 3-stars. Could definitely have been 4-stars if the guide was a bit friendlier to people who paid a lot of money to be there.
Michelle C
GBI didnt find it that helpful and found… I didnt find it that helpful and found a lot of the dialogue repetitive. I would have liked more details on stops. Also found some stops missing or inaccurate. Some stops were blocked off even though the instructions said differently. I regret the purchase.
Edith Hanson
GBThe people were very nice The people were very nice, the animals were healthy and appeared to be well cared for. The zipline was fun, but the horseback riding was mediocre at best. It was pretty much nose to tail and absolutely no gait other than a walk was allowed. If you are an experienced or even intermediate rider, this is not something you want to spend your money or time on. Perhaps just the zipline or one of their other options would be better for you.
Lorrie Swan
CAThe show was amazing but I was… The show was amazing but I was disappointed with the food. I had been to a similar event many years ago and remember wonderful dinner of a variety of salads combined with roasted pig I can’t remember if it was cooked in the ground or over a fire but it was amazing. The buffet that was served was not great although a variety of meats and fishes. they were over cooked and dry. That combined made the dinner something to take care of hunger but quite unremarkable.
Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.