Maxime Beauchemin-Gilbert
GBAll employees were doing all their best… All employees were doing all their best to make the activity more exceptional! What is best than going to the sunrise of haleakala? Going to the sunrise with best guide! That's why we call it best of Hawaï! Mahalo for all people during the activity and Mahalo for people in office trying their best to help me understand even if my English language is not at it best
Rev. Anette
GBIsaiah Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor. I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor. My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.
Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.
Michelle C
GBI didnt find it that helpful and found… I didnt find it that helpful and found a lot of the dialogue repetitive. I would have liked more details on stops. Also found some stops missing or inaccurate. Some stops were blocked off even though the instructions said differently. I regret the purchase.
David E
GBPCC and island tour We booked a tour+visit to the Polynesian Cultural Center Driver was great, explaining a lot of what we saw and the historical context. Very entertaining as well, kept us looking out the windows and laughing. Some issues - A little too many comments on the "government doesn't do it's job" line. Tell me the facts and I can decide for myself. Also, more for the tour description - it mentions seeing the LDS Temple. Viewing it from a distance while driving along didn't really qualify. Also had an issue with the tickets. At the price we thought we were getting the VIP tickets, but it was not so. No difference booking through BestOf and booking with the Polynesian Cultural Center directly.