Lindsey Hotboots
GBNETTY IS THE BEST!!!! Magical experience thanks to the BEST tour guide Netty! Not only did she lead us through a wonderful adventure, she saved us in shorts and flip flops (unprepared) ensured we got towels and blankets before we left. Make sure you bundle up! Freezing conditions in winter months, but so worth it!
Lee
GBFantastic experience Fantastic experience from being picked up, safety briefing and then the flight. One nervous passenger was totally reassured by staff. Margot the pilot was amazing, giving commentary and inviting questions. In 50 mins we saw a huge part of the island and received loads of information from Margot. I didn't want it to stop so well worth the money. One thing ticked of my bucket list and I cannot recommend it enough. You must do it.
Edith Hanson
GBThe people were very nice The people were very nice, the animals were healthy and appeared to be well cared for. The zipline was fun, but the horseback riding was mediocre at best. It was pretty much nose to tail and absolutely no gait other than a walk was allowed. If you are an experienced or even intermediate rider, this is not something you want to spend your money or time on. Perhaps just the zipline or one of their other options would be better for you.
Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.
Gary Hooser
GBNot bad - but tour guide could be more friendly. Did a zipline tour on the week-end, and was not exactly what I expected. Felt like it was pretty expensive for how long the tour lasted. The zip-lining itself was fun, but the tour guide acted like he really didn't want to be there. I would definitely try zip-lining again, but might try a different company next time. Altogether, I would rate it 3-stars. Could definitely have been 4-stars if the guide was a bit friendlier to people who paid a lot of money to be there.