Caution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!

I booked the Star of Honolulu dinner… I booked the Star of Honolulu dinner cruise and made a mistake in the booking. I booked 5 people instead of a party of 4. the representative immediately called me back to notify me of my mistake and refund my money for the additional ticket. Once we arrived at the dock it was easy and accommodating to pick up the tickets. my mother was in a wheelchair and was not looking for any special treatment. We were all in line waiting to board when a member came over and escorted my mother up the ramp onto the ship and brought us to our table. The waiter, dinner, and show were all above expectations. I would recommend this experience.

Isaiah Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor. I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor. My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.

No refund I did a reservation the 20th September (to have the tour on 24 October and they called me to change the tour because It wasn't available). I had to cancel the 2nd October. They said 15-20 days to refund.....Today it's 13 November. STILL WAITING refund. I called many times, I wrote emails...no answer. Order number: RCRBE1P

The people were very nice The people were very nice, the animals were healthy and appeared to be well cared for. The zipline was fun, but the horseback riding was mediocre at best. It was pretty much nose to tail and absolutely no gait other than a walk was allowed. If you are an experienced or even intermediate rider, this is not something you want to spend your money or time on. Perhaps just the zipline or one of their other options would be better for you.