Trust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.

PCC and island tour We booked a tour+visit to the Polynesian Cultural Center Driver was great, explaining a lot of what we saw and the historical context. Very entertaining as well, kept us looking out the windows and laughing. Some issues - A little too many comments on the "government doesn't do it's job" line. Tell me the facts and I can decide for myself. Also, more for the tour description - it mentions seeing the LDS Temple. Viewing it from a distance while driving along didn't really qualify. Also had an issue with the tickets. At the price we thought we were getting the VIP tickets, but it was not so. No difference booking through BestOf and booking with the Polynesian Cultural Center directly.

Isaiah Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor. I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor. My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.

Not bad - but tour guide could be more friendly. Did a zipline tour on the week-end, and was not exactly what I expected. Felt like it was pretty expensive for how long the tour lasted. The zip-lining itself was fun, but the tour guide acted like he really didn't want to be there. I would definitely try zip-lining again, but might try a different company next time. Altogether, I would rate it 3-stars. Could definitely have been 4-stars if the guide was a bit friendlier to people who paid a lot of money to be there.

The show was amazing but I was… The show was amazing but I was disappointed with the food. I had been to a similar event many years ago and remember wonderful dinner of a variety of salads combined with roasted pig I can’t remember if it was cooked in the ground or over a fire but it was amazing. The buffet that was served was not great although a variety of meats and fishes. they were over cooked and dry. That combined made the dinner something to take care of hunger but quite unremarkable.