Lee
GBFantastic experience Fantastic experience from being picked up, safety briefing and then the flight. One nervous passenger was totally reassured by staff. Margot the pilot was amazing, giving commentary and inviting questions. In 50 mins we saw a huge part of the island and received loads of information from Margot. I didn't want it to stop so well worth the money. One thing ticked of my bucket list and I cannot recommend it enough. You must do it.
Aida Martin
ESNo refund I did a reservation the 20th September (to have the tour on 24 October and they called me to change the tour because It wasn't available). I had to cancel the 2nd October. They said 15-20 days to refund.....Today it's 13 November. STILL WAITING refund. I called many times, I wrote emails...no answer. Order number: RCRBE1P
Richard Gundacker
GBI booked the Star of Honolulu dinner… I booked the Star of Honolulu dinner cruise and made a mistake in the booking. I booked 5 people instead of a party of 4. the representative immediately called me back to notify me of my mistake and refund my money for the additional ticket. Once we arrived at the dock it was easy and accommodating to pick up the tickets. my mother was in a wheelchair and was not looking for any special treatment. We were all in line waiting to board when a member came over and escorted my mother up the ramp onto the ship and brought us to our table. The waiter, dinner, and show were all above expectations. I would recommend this experience.
Michael Stroud
GBCaution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!
David E
GBPCC and island tour We booked a tour+visit to the Polynesian Cultural Center Driver was great, explaining a lot of what we saw and the historical context. Very entertaining as well, kept us looking out the windows and laughing. Some issues - A little too many comments on the "government doesn't do it's job" line. Tell me the facts and I can decide for myself. Also, more for the tour description - it mentions seeing the LDS Temple. Viewing it from a distance while driving along didn't really qualify. Also had an issue with the tickets. At the price we thought we were getting the VIP tickets, but it was not so. No difference booking through BestOf and booking with the Polynesian Cultural Center directly.