Marie T
GBTrust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.
Anthony Freeman
AUPearl Harbour Tour Found a Pearl harbour tour online and booked over the phone through Hawaii tours. The staff member was very helpful and informative and gave me the confidence that I was getting what I wanted. I received excellent email and phone confirmation. The company that I toured with was Hoku tours. They picked me up opposite my hotel right on time. My tour guide was absolutely fantastic and the tour schedule was outstanding. There were so many versions and companies to do a tour of Pearl Harbor with it was overwhelming and yet I am very glad I chose this company.
Lee
GBFantastic experience Fantastic experience from being picked up, safety briefing and then the flight. One nervous passenger was totally reassured by staff. Margot the pilot was amazing, giving commentary and inviting questions. In 50 mins we saw a huge part of the island and received loads of information from Margot. I didn't want it to stop so well worth the money. One thing ticked of my bucket list and I cannot recommend it enough. You must do it.
Elizabeth Luna
GBWe had the most amazing experience on… We had the most amazing experience on the ATV Jurassic Tour. This is our first time visiting the Island and enjoyed every minute of our tour. Uncle B was our tour guide and made sure that we made the best of every single moment there. The views were so breathtaking. I would definitely recommend this tour!
Rev. Anette
GBIsaiah Isaiah, our tour guide was awesome. He was so well informed and educated about the events leading up to Pearl Harbor. He also has a great sense of humor and a very welcoming and friendly demeanor. I usually do not like to take tours, but this one was fantastic and I strongly believe that it was because of Isiah’s presentation and guidance of the tour of Pearl Harbor. My whole family loved it, and we highly recommend it for anyone interested in Pearl Harbor.