Vacation highlight Nate was an excellent guide: easy going, yet very focused on the particular needs of his guests. He made connections with every individual on board and was highly engaging about the birding, locales, conservation, and the history and culture of Hawaii. We saw all three endemic species of bird that survive on Oahu as well as--on a golf course!--Bristle Thighed Curlew and exhilarating fly-by views of a Laysan Albatross. A truly memorable outing capped off with views of a sleeping Hawaiian Monk Seal. I highly recommend the excursion to birders. Good work; keep it up! Aloha!! Regards, Adam Get Outlook for Android

Caution! on Refunds Caution!! Be aware that if you have to change (reduce) the number of guests on your activity reservation your likely to NOT get a refund. I had to cancel (on the same day of booking) one of four quests for an activity and the agent approved the cancellation. I was told I would get a credit on my CCard. Never happened even after several inquiries - and No response!

Awesome adventure I loved Kualoa Ranch ATV adventure. Came prepared with face guard, can get dirty. Loved the hosts, took pictures/video at a beautiful rest spot. Scenery was absolutely beautiful, mountains with lush greenery was perfect for photos/video. Highly recommend to everyone.

I booked the Star of Honolulu dinner… I booked the Star of Honolulu dinner cruise and made a mistake in the booking. I booked 5 people instead of a party of 4. the representative immediately called me back to notify me of my mistake and refund my money for the additional ticket. Once we arrived at the dock it was easy and accommodating to pick up the tickets. my mother was in a wheelchair and was not looking for any special treatment. We were all in line waiting to board when a member came over and escorted my mother up the ramp onto the ship and brought us to our table. The waiter, dinner, and show were all above expectations. I would recommend this experience.

Trust Best of Hawaii’s Customer Service I booked a 5hour guided kayaking tour I found on Best of Hawaii. It was with Sun and Salt Adventures Hawaii - Oahu: 5 Hour Guided Na Mokulua Island Kayak Tour. Best of Hawaii's Adin has been a lifesaver and answered all my questions. However, the kayaking tour was not a great experience with a poor outfitting of a tiny tandem kayak and a pfd that was too big. My boyfriend is over 6' tall. He was paddling with his knees at his chest. He was so uncomfortable. We capsized because the kayak was so unbalanced and seats were not adjusted properly. My pfd was floating above my head because it was too big. Our guide did not seem too concerned about safety or about using the best route with the tidal conditions. Best of Hawaii apologized for this terrible experience and did offer a customer appeasement. I appreciate Best of Hawaii and Sun and Salt worked with me on this truly bad experience. Best of Hawaii listened to me and was very understanding.